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Scrum Master - Leading UAE bank

icon building Company : Gsstech Group
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Job Description - Scrum Master - Leading UAE bank

1. Job Purpose

This role is responsible for forming high-performing agile teams from the ground up, guiding them through transformation journeys, and embedding agile principles across delivery squads. The Scrum Master ensures the team matures into a well-functioning agile unit capable of consistently delivering business value.

2. Key Responsibilities

Agile Foundation Building & Coaching

  • Establish agile frameworks and ceremonies for newly formed squads.
  • Mentor team members on Scrum practices, backlog grooming, story point estimation, and agile mindset.
  • Create a psychologically safe environment encouraging open dialogue and learning.

Scrum Facilitation

  • Lead all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
  • Identify, track, and remove impediments to ensure consistent team velocity and focus.
  • Support the Product Owner in backlog refinement and prioritization.

Team Development & Continuous Improvement

  • Conduct regular team maturity assessments and implement improvement plans.
  • Promote self-organization and accountability within the team.
  • Drive continuous improvement through feedback loops and metrics.

Stakeholder Collaboration

  • Align with business stakeholders, Product Owners, and Chapter Leads for roadmap clarity.
  • Provide transparent updates on team progress, risks, and dependencies.
  • Coordinate across squads to manage cross-functional dependencies.

3. Required Qualifications

  • Experience: 5+ years as a Scrum Master, preferably in roles involving new team formation and agile transformation.
  • Education: Undergraduate degree in Computer Science, Engineering, or equivalent.
  • Certifications: Certified Scrum Master (CSM) or equivalent (e.g., SAFe, PMI-ACP).
  • Domain Exposure: Experience in banking or financial services is preferred.
  • Tools Proficiency: Jira, Confluence, Miro or similar agile collaboration tools.
  • Soft Skills: Excellent communication, facilitation, and stakeholder management skills.

4. Behavioral Competencies

  • Strategic orientation and conceptual thinking
  • Strong leadership and team-building capability
  • High adaptability, integrity, and resilience
  • Commitment to continuous learning and coaching
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