Job Title: SDET / Test Automation Engineer

About the Role

Key Responsibilities

• Design and develop scalable, high-performance test automation frameworks and scripts.
• Work across all phases of the Software Testing Life Cycle (STLC): planning, design, implementation, execution, deployment, and support.
• Collaborate with Product Managers, UI/UX Designers, DevOps, and QA teams in an Agile/Scrum environment.
• Build and maintain end-to-end automation using Playwright and other frameworks with BDD (Gherkin) practices.
• Implement AI-driven automation solutions, including self-healing test capabilities.
• Ensure code quality, maintainability, and security through best practices such as code reviews and CI/CD processes.
• Perform performance testing and engineering using tools like JMeter and K6.
• Participate in code reviews, mentor junior engineers, and advocate best development practices.
• Develop strong debugging capabilities using languages such as Java, TypeScript, Python, or C.

Must-Have Qualifications

• 7+ years of hands-on experience in software development / SDET roles.
• Strong expertise in test automation tools such as Playwright, Cypress, or Selenium.
• Experience with microservices architecture, Docker, and Kubernetes.
• Hands-on experience with SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra).
• Familiarity with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions).
• Experience with cloud platforms (AWS, GCP, Azure).
• Proven experience working on SaaS applications with high availability and scalability.
• Experience integrating with third-party APIs and real-time communication tools (e.g., WebRTC).

Nice-to-Have Qualifications

• Background in contact center software, customer engagement platforms, or VoIP systems.
• Experience with performance tuning and observability tools (Prometheus, Grafana, ELK stack).
• Contributions to open-source projects or active participation in developer communities.

Preferred Background

• Experience in SaaS or contact center technology companies (customer service, call center, or communication platforms).
• Strong understanding and advocacy of Agile principles and practices.
• Ability to collaborate with cross-functional teams and drive problem-solving initiatives.
• Excellent communication, facilitation, and stakeholder management skills.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Tech Stack

• Java, Spring Boot, REST APIs, Microservices

• JavaScript, React.js, HTML5, CSS3

• Playwright, JUnit, Jest

• PostgreSQL, MongoDB, Redis

• Docker, Kubernetes, Git, CI/CD Pipelines

• AWS / GCP / Azure

• Kafka, RabbitMQ

• Prometheus, Grafana, Datadog

Additional Details

• Industry: IT Services & Consulting
• Employment Type: Full-time, Permanent
• Role Category: Engineering / Other
• Education: Any Graduate