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We help the world Be Everyday Ready™
Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Job: We are seeking a proactive and detail‑oriented Security Engineer specializing in Microsoft Intune within our Managed Services team, you will be responsible for day-to-day operational management, monitoring, and enhancement of our clients' Microsoft Intune environments. This role is critical in ensuring secure, stable, and compliant device management operations across diverse customer environments. We are looking for a service-obsessed, customer-first professional with strong accountability and a passion for automation, innovation, and continuous improvement.
Responsibilities:
- Manage Microsoft Intune configuration, including deployment, updates, and optimization of policies and profiles.
- Administer mobile device policies and mobile device profiles to support multiple platforms (iOS, Android, Windows).
- Oversee device compliance enforcement, ensuring adherence to corporate and security standards.
- Produce, analyze, and present device compliance and coverage reports to internal and external stakeholders.
- Perform end-to-end device lifecycle management including enrollment, configuration, monitoring, and retirement.
- Support day-to-day client operations in a managed services environment, ensuring SLAs and service commitments are consistently met.
- Work within a shift-based schedule to provide 24/7 operational coverage where required.
- Troubleshoot device management issues, policy conflicts, and user-impacting incidents promptly.
Requirements:
- Hands-on experience with Microsoft Intune/Endpoint Manager administration.
- 3–5+ years of experience in Microsoft Intune /Endpoint Manager administration within enterprise or managed services environments.
- Strong understanding of mobile device management (MDM), mobile application management (MAM), and policy configuration.
- Knowledge of compliance policies, conditional access, and reporting in cloud-managed environments.
- Familiarity with device troubleshooting methodologies and best practices.
- Ability to work in a shift-based operational support model.
- Strong analytical, organizational, and excellent communication skills.
- Experience in a managed services or customer-facing operational environment.
Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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