Security Lead, GBS, India

Control Risks is currently looking to hire an experienced Security Lead to support a global banking client by providing management and mentorship to a team of security managers and external vendors responsible for the physical security of branches, offices, and other commercial facilities within Chennai and Bangalore.

As the leader of physical security across the two locations, this position will act as the key point of contact for operational security matters and will be required to engage all stakeholders through excellent communication and management skills.

This role will be based in Chennai.

Responsibilities:

• Primary responsibility is to keep the bank and its stakeholders safe. 
• Lead by example and model behaviours that are consistent with the Control Risks values.
• Support and facilitate the implementation of the partnership Security Playbook. Devises local procedures for access control, CCTV surveillance and alarm monitoring in alignment with global and local standards incorporating best practices and innovative thinking in the delivery of security.
• Ensures in-location security system maintenance, project works, and software/hardware upgrades are executed in alignment with bank stakeholder requirements, global and local standards.  
• Conducts local risk assessments, makes recommendations on physical security measures and implements them in accordance with global and local standards. Monitor and manage the scope of security services and ensure any recommendations or stakeholder requests are properly aligned with account leadership and documented and approved through change request procedures. 
• Create and maintain networks within the Bank and externally to be aware of industry changes, impacts upon and threats to the Bank. 
• Communicates with and advises the relevant bank and other account stakeholders about any security issues that arise. 
• Manage through self and the security supervisory team to achieve the following,  
• Adequate training in security systems operation and maintenance, security awareness, standard operating procedures, account security standards, local and national regulations.  
• Security screening, training records and regulatory certifications are maintained. 
• Monitoring and control of access to buildings by all staff and visitors, critical building operations, tours of properties, VIP visits and special events. 
• Support the hiring process of security staff personnel.  
• Report on the performance of all security guarding, close protection and security system maintenance and minor installation vendors. 
• Regular management and operational reports including SLA achievement, KPI’s, control reviews, project progress, property conduct and compliance reviews etc. 
• Efficient and cost-effective management and delivery of premises security systems and services. 
• Security and related front line staff are kept informed of site-specific activities, events, and developments.  Determines, and if necessary, arranges for appropriate training. 
• Maintains on-going communications with all Bank Operations, Property Managers, Building Operations Managers, and other building services related staff regarding site operations. 
• Maintains proficiency with building's safety and security systems and trains security staff, Shift Leaders and non-security frontline staff with respect to their security operation and emergency response procedures. 
• Provides leadership for emergency response at the country, property, or site. Manages security and safety incidents, follow-up investigation and reporting to all stakeholders. 
• Conducts performance reviews of security staff.  Assists in performance/behaviour related meetings regarding security staff.

• Bachelor's degree in Security Management, Criminal Justice, or a related field (or equivalent experience).
• 4-6 years prior commercial security and/or law enforcement related experience.
• Proven managerial and leadership ability.
• Prior experience as shift leader, supervisor and security manager preferred.
• Able to comprehend and interpret most business documents.
• Able to respond effectively to the most sensitive issues.
• Able to write reports and manuals.
• Able to make effective and persuasive presentations on security training, concepts, and procedures to both staff, public groups and senior management stakeholders.
• Able to forecast and prepare annual budgets. Conducts basic financial analysis including the preparation of reports.
• Working knowledge of Microsoft Word/Excel.
• Excellent understanding of the operation of Access Control, CCTV & Burglar Alarm systems.
• Basic knowledge of IP networks.
• Good written and oral English and excellent local language ability.