Security Solutions and Advisory Manager-Deputy General Manager

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this role

With an initial focus on fraud, you will support the VOIS Corporate Security Grow Lead in developing customer opportunities across Partner Markets, Local Markets, Group P&L organisations and external customers. 

You will combine security advisory, consulting and project-delivery expertise to assess customer risks and operational challenges, shape tailored propositions, and contribute to business cases, target operating models and implementation roadmaps.

What you will do

• Support customer discovery, risk and maturity assessments, operational reviews, workshops and solution-shaping activities. 


• Create consultancy outputs including diagnostic findings, proposals, tailored recommendations, business cases, target operating models, implementation roadmaps, executive presentations and customer-facing materials. 


• Translate customer needs into deliverable propositions with clear scope, outcomes, assumptions, dependencies, resource requirements, governance and expected benefits. 


• Coordinate Corporate Security projects and workstreams across business, technology, operations and vendor teams, maintaining plans, milestones, RAID logs, decisions, actions and status reporting. 


• Track delivery, resolve or escalate issues and dependencies, and maintain alignment between customer expectations and delivery teams. 


• Maintain knowledge of telecom and digital fraud, scams, identity risks, fraud-management systems, analytics, AI/ML, case management and threat intelligence. 


• Capture lessons learned, reusable methods and market insight to strengthen future Corporate Security customer engagements.

Who you are

• You understand the security threat lifecycle, including risk assessment, prevention, detection, investigation, response and control assurance. 


• You bring structured problem-solving, customer-discovery, solution-shaping, business-case development and practical delivery-support skills. 


• You can evaluate security technologies, data and analytics capabilities, AI/ML use cases and integration considerations. 


• You communicate complex issues clearly through presentations, storytelling, workshops and executive-level discussions. 


• You can influence across cultures, markets, seniority levels and functions, including where you have no direct authority. 


• You apply disciplined programme management, governance, RAID and dependency management, change management and benefits realisation. 


• You balance risk reduction, customer experience, operational feasibility, cost, regulatory obligations and time to value

Essential experience and qualifications 

• Bachelor’s degree, equivalent professional qualification, or relevant experience in Corporate Security, security risk management, business, technology, telecommunications, fraud, resilience, investigations, data, engineering or a related discipline. 


• Experience supporting customer-facing consultancy, discovery, security assessments, solution shaping, proposals, business cases, target operating models or implementation roadmaps. 


• Programme or project management capability covering scope, governance, planning, milestones, RAID, dependencies, status reporting and benefits tracking. 


• Excellent written and verbal English, with strong presentation, storytelling, workshop facilitation and executive communication skills. 


• Proven stakeholder management across Corporate Security, business, technology, operations, vendors and senior leadership. 

How success will be measured 

• Quality and timeliness of consultancy support, customer discovery, assessments, proposals and solution-shaping materials. 


• Delivery of agreed business cases, target operating models, implementation roadmaps and customer-facing outputs to the required quality and timescales. 


• Achievement of agreed project scope, milestones, governance requirements and expected benefits, with effective issue and dependency management. 


• Positive stakeholder and customer feedback on responsiveness, expertise, communication, collaboration and practical delivery support. 


• Evidence that recommendations address customer needs and contribute to operational, risk or commercial outcomes.

What skills you will strengthen

Security consulting, fraud-risk advisory, proposition development, target operating model design, executive communication and cross-functional programme delivery.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

An opportunity to support Corporate Security growth, shape customer propositions and deliver solutions across Vodafone markets, Group organisations and external customers.

What skills you will learn

VOIS Equal Opportunity Employer Commitment

Please insert the latest approved VOIS Equal Opportunity Employer statement before publication. 

Join Us

Help turn complex security and fraud challenges into practical, valuable solutions for customers and stakeholders. 

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