Senior Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The U.S. Consumer Services is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Data Office (USCDO) is responsible for advancing Enterprise Data Governance principles and policies across the data assets underpinning our consumer products.

In this role, you will be responsible for end-to-end implementation of both data management and data governance opportunities across all aspects of U.S. Consumer data, developing new data assets, creating roadmap for data products & capabilities, ingesting data into Lumi, driving USCC teams compliance to AEMP79 policy (Data Risk Management Policy), implementing Data Quality Controls, and identifying and remediating data Issues.  

Responsibilities:

• Develop & maintain data products & solutions, highly relevant for USCC business growth – in collaboration with USCC business teams, tech partners and other teams


• Develop strong subject matter expertise on both internal and external data assets, identify synergies and create new strategic derived data assets (ODLs) 


• Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data.


• Leverage statistical models and ML to create intelligent & accurate data quality checks across critical datasets


• Innovate with a focus on developing newer and better approaches using big data & cloud technologies


• Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change.

Minimum Qualifications:

• Proficiency in SQL. Good understanding of Python, Hive, Shell Scripting, GCP and related Data Warehousing solutions like BigQuery.


• Demonstrated capability in hypothesis testing & data-driven analysis


• Familiarity with Data Governance concepts (metadata management, data lineage, quality frameworks)


• Knowledge of industry-standard methodologies for data quality assurance, including statistical profiling, outlier detection, anomaly identification


• Ability to frame strategies, and communicate in a clear and consumable manner, tailored to the audience


• Ability to learn quickly and work independently with complex, unstructured initiatives


• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 


• Bonus incentives 


• Support for financial-well-being and retirement 


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 


• Generous paid parental leave policies (depending on your location) 


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 


• Free and confidential counseling support through our Healthy Minds program 


• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.