Senior Associate Director, Vendor Management Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Vendor Management Manager

In this role, you will:

• Proven technology vendor management experience in financial services (multinational bank preferred).


• Strong knowledge of bank technology operations and third-party governance/risk expectations (incl. TPEM).


• Commercial and financial strength: P&L impact, forecasting, business cases, and cost optimisation.


• Contracting capability: SLA/T&Cs expertise and ability to shape contracts to business needs.


• Demonstrated ability to improve vendor performance and manage across contract types (T&M, managed services, HW/SW).


• Strong stakeholder management in a complex matrix environment (Tech, COO, Finance, Procurement, Risk).


• Analytical/problem-solving skills to synthesise complex data and drive decisions/outcomes.


• Understanding of HSBC strategy/operating model and awareness of external environment (regulatory/market).
  
  

To be successful in this role, you should meet the following requirements:

• Proven technology vendor management experience in financial services (multinational bank preferred).


• Strong knowledge of bank technology operations and third-party governance/risk expectations (incl. TPEM).


• Commercial and financial strength: P&L impact, forecasting, business cases, and cost optimisation.


• Contracting capability: SLA/T&Cs expertise and ability to shape contracts to business needs.


• Demonstrated ability to improve vendor performance and manage across contract types (T&M, managed services, HW/SW).


• Strong stakeholder management in a complex matrix environment (Tech, COO, Finance, Procurement, Risk).


• Analytical/problem-solving skills to synthesise complex data and drive decisions/outcomes.


• Understanding of HSBC strategy/operating model and awareness of external environment (regulatory/market).

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by – HSBC Software Development India