Senior Associate IMPS

·       This role
in the IMPS Product Development team shall support the enhancement and
management of IMPS services, including onboarding member banks, introducing new
features, ensuring regulatory compliance, and driving strategic product
initiatives.

·       The role
shall be responsible for preparing Business Requirement Documents (BRDs) for
product enhancements, new service offerings, and process improvements, while
coordinating with internal stakeholders for change management, development,
testing, implementation, and rollout.

·       This
position shall assist member banks throughout the certification and go-live
lifecycle, providing functional and technical guidance to ensure seamless
integration and compliance with IMPS requirements.

·       The role
shall support transaction monitoring, production issue resolution, member bank
support, and operational performance tracking to ensure the smooth functioning
of IMPS services.

·       It shall
include preparing presentations, MIS reports, dashboards, business updates, and
management reports for internal leadership and external stakeholders.

·       The role
shall collaborate closely with banks, technology partners, and internal teams
to identify industry best practices, analyze business requirements, recommend
product enhancements, and drive continuous improvement initiatives within the
IMPS ecosystem.

• The position offers end-to-end exposure to the
  product lifecycle, including requirement gathering, solution design, user
  acceptance testing (UAT), implementation, rollout, and post-production support
  for IMPS products and services.​
  

Requirements

Experience Required​

·       3–6 years
of experience in digital payments, banking products, payment switch operations,
or product management.

·       Exposure
to product development​ lifecycle, including requirement gathering, BRD
preparation, testing, implementation, and rollout.

·       Product
Management: Requirement analysis, BRD/FRD preparation, process design, and
product enhancement.

·       Payments
Domain Knowledge: Understanding of how transactions, settlement processes,
dispute management, member onboarding, and payment operations work.

·       Analytical
Skills: Strong problem-solving, transaction analysis, root cause
identification, and data interpretation capabilities.

·       Communication
Skills: Excellent written and verbal communication skills, including
preparation of presentations, MIS reports, and management updates.

·       Technical
Understanding: Familiarity with payment messaging formats, APIs, banking
systems, and transaction processing flows.

·       AI
Proficiency: Understands AI concepts and tools and applies them effectively to
streamline workflows, enhance productivity, and deliver outcomes efficiently.

Preferred Qualifications

·       Essential: Post Graduate in any
stream

• Desirable: MBA, Knowledge
  of Switching Technology​