Senior Associate Transactions & Processing

Overview:

Founded in 1988 and headquartered in Atlanta, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit.

We do this with a team of 1100+ extraordinary Team Members who serve a global client base from offices in Atlanta, Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values. This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

 Job Summary:

The role is responsible for supporting end‑to‑end Commercial Loan Servicing and Special Servicing activities, with a strong focus on money movement, payment operations, cash management, and servicing compliance. The position involves handling disbursements, payment posting, payoffs, investor reporting, loan modifications, audit requests, and management of reserves, escrows, and taxes, while ensuring all servicing actions align with key loan agreements and servicing terms. The role requires hands‑on use of Strategy and Recall applications, close coordination with internal and external stakeholders, and the ability to work independently with high accuracy, ownership, and adherence to deadlines in a fast‑paced servicing environment.

Responsibilities:

Money Movement & Payment Operations 

• Handle Disbursements, Payment Posting, and Payment Status Queries


• Manage Cash Management activities, ensuring accuracy and timely completion


• Handle Payoff calculations and support payoff processing


• Support Investor Reporting and related reconciliation activities

Loan Servicing & Special Servicing 

• Manage Loan Modifications and related documentation


• Handle Miscellaneous Special Service Transfer queries


• Process Audit Confirmations and Audit Requests


• Review and interpret Key Agreements, ensuring servicing actions align with terms


• Manage and understand Reserves, Escrows & Taxes, including monitoring and exception handling

Systems & Applications 

• Work with Strategy and Recall applications for workflow and transaction processing


• Navigate servicing platforms to track, process, and resolve loan-related activities

Communication & Collaboration 

• Provide clear and professional verbal and written communication to internal and external stakeholders


• Coordinate with cross-functional teams for resolution of servicing issues


• Respond to client or internal status queries with accuracy and timeliness 

Required Skills & Qualifications 

• Require 4+ Years of experience in Commercial Loan Servicing (core servicing & special servicing)


• Strong verbal and written communication skills


• Ability to work independently with minimal supervision


• Hands-on experience with Strategy and Recall applications


• Strong understanding of:




• Money Movement Processes


• Payment Posting & Cash Management


• Payoffs & Investor Reporting


• Loan Modifications


• Audit Processes


• Reserves, Escrows, and Taxes


• Key loan agreements and servicing terms

Preferred Qualifications 

• Prior experience in U.S. Commercial Real Estate / Commercial Loan Servicing


• Understanding of end‑to‑end servicing lifecycle


• Ability to analyze servicing data and identify discrepancies

Behavioral Competencies 

• Strong attention to detail


• High sense of accountability and ownership


• Ability to multitask and meet deadlines


• Problem‑solving mindset with a proactive approach

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.