Senior Business Analyst

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 2,000 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries.

Working at Incedo will provide you with an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect, or a domain expert based on your skills and interests.

Role Description

Role Description:

We are looking for a highly analytical Business Analyst to support large-scale Banking and Credit Card Modernization engagement for a large US bank. The ideal candidate should possess strong business analysis, data analysis, and problem-solving skills with the ability to bridge business and technology teams. The candidate should be comfortable working in Agile environments with evolving business requirements and should demonstrate a strong ownership mindset while solving complex business and data problems.

• Work closely with Product Owners, Journey Teams, Architects, Engineering teams, QA teams, and business stakeholders to understand current-state and future-state business processes.


• Gather, analyze, document, and refine business and data requirements.


• Reverse engineer legacy applications, APIs, and batch processes to understand existing business logic and formulate data-driven hypotheses.


• Analyze customer journeys and define business process improvements along with associated data requirements.


• Collaborate with cross-functional teams to design and validate canonical data models and source-to-target mappings.


• Build detailed user stories, acceptance criteria, functional specifications, and process documentation.


• Design functional test scenarios and support SIT, UAT, and production validation activities.


• Perform end-to-end data validation using SQL and API validation using Postman.


• Experience using Tableau (or equivalent BI tools) for data visualization and data storytelling, enabling business stakeholders to derive actionable insights from complex datasets.

Technical Skills

Technical skills requirements

The candidate must demonstrate proficiency in:

• Strong hands-on experience with SQL for data analysis, reconciliation, and validation.


• Hands-on experience using Postman for API testing and validation.


• Hands-on experience with Power BI/ Tableau


• Experience in business process analysis, current-state/future-state process mapping, and journey mapping.


• Strong understanding of data controls, data quality, and reconciliation concepts.

Domain Expertise

• Strong understanding of the Credit Card ecosystem including Accounts, Authorizations, Posted Transactions, Statements, Payments, Customer Lifecycle, and Servicing.


• Candidates with broader Retail Banking domain experience will also be considered.


• Exposure to Banking Modernization or Digital Transformation programs is highly preferred.

Nice-to-have skills

Nice-to-have skills

• Proficiency in PySpark would be a strong plus

Qualifications

Qualifications

• B.Tech in Computer Science or a related discipline. MBA preferred.


• 5–8 years of experience in Business Analysis, Product Analysis, or functional Consulting within Banking or Financial Services.


• Prior experience working on Credit Card platforms, Core Banking, Payments, or Digital Banking transformation programs will be preferred.

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.