Senior Business Analyst

EMPClaims is a healthcare services organization and our solutions allows our customers to optimize clinical and financial workflows. Our customers include large health systems and small medical practices and we have a 15 year track record of successful growth.

We are building workflow management tools and we are looking for candidates that have the ability to look at a complex workflow and reimagine them in simple steps.

This position will work out of our office in Ahmedabad, India.

We offer you a competitive compensation package along with the opportunity to learn on the job, develop knowledge on the process, and grow your career.

Job Summary:

The Business Process Analyst will be responsible for identifying and analyzing business processes within the organization to understand the current state, identify improvements, and recommend solutions for higher efficiency and effectiveness. This position requires an individual who can work independently and collaboratively to achieve organizational goals.

Key Responsibilities:

• Analyze current business processes and functions to identify areas of inefficiency and make recommendations for process improvements.
• Utilize process mapping and modeling techniques to provide a clear illustration of processes and workflows.
• Facilitate cross-functional meetings with key stakeholders to collect requirements and provide insights into improvement initiatives.
• Develop Key Performance Indicators (KPIs) to measure process performance and assess the outcomes of implemented process improvements.
• Collaborate with IT teams and vendors in automating business processes, ensuring the automation meets business requirements and goals.
• Prepare and present detailed reports, including statistical analysis and business cases, to leadership and stakeholders.
• Train and mentor staff on new processes and systems.
• Stay updated with industry best practices, tools, and technologies in process improvement.
• Assist in change management strategies related to process transformation initiatives.

Qualifications:

• Bachelor’s Degree in Business Administration, Information Systems, Engineering, or a related field.
• 3-5 years of experience in business process analysis, business analysis, or a related field.
• Certified Business Analysis Professional (CBAP) or other relevant certification is a plus.
• Proficient in process modeling tools like Visio, Lucidchart, or similar.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication skills, both verbal and written.
• Demonstrated experience in project management is a plus.
• Ability to work collaboratively in a team and thrive in a fast-paced environment.

Benefits:

Competitive Salary

Health, Dental, and Vision Insurance

Retirement Plans

Professional Development Opportunities

Work-Life Balance

Job Location:

Ahmedabad, Gujarat