Senior Client Growth Partner

This role is for one of Weekday’s clients
Salary range: Rs 1400000 - Rs 2200000 (ie INR 14-22 LPA)
Min Experience: 4 years
Location: Pune, India
JobType: full-time

The Client Growth Partner will work towards delivering value and delight to the clients.
This role will undertake a broad range of tasks such as building customer relationships, business and growth consulting, implementing success programs, contributing to pre-sales functions, onboarding and training clients, and filling up gaps on the delivery front.

The role will also assimilate and distribute industry insights to client stakeholders. Successful candidates must be technically savvy, social, and analytical, possess an aptitude for learning and using new technologies, have solid business acumen, and be able to communicate clearly and effectively.

Responsibilities

• Develop and manage client portfolios by delivering business growth and profitability.
• Identify cross-sell and up-sell opportunities based on new product inventions and client needs.
• Plan and execute consulting and cross-sell / up-sell strategies for identified opportunities.
• Analyze client performance data and identify patterns to drive business KPIs and forward-looking plans.
• Build long-term trusting relationships at all levels within enterprise clients.
• Work with clients to establish and achieve critical goals on a monthly, quarterly, and annual basis.
• Drive expected results in product adoption by monitoring key product metrics and understanding business dynamics and user behavior.
• Act as the client’s advocate inside the organization to meet the client’s needs.
• Host product demos, training, and onboarding processes for existing and prospective clients.
  

Requirements

• 4–10 years of experience in client management, account management, or related roles.
• Proven track record of leading diverse teams, consultants, and managing client portfolios.
• Strong knowledge of Sponsored Products, Sponsored Display, In-App Ads, Offsite Ads, and Video/OTT ads.
• Experience in Programmatic Selling and Ad Monetization.
• Previous experience in tech / SaaS startups is strongly preferred.
• Executive presence with the ability to engage and hold conversations with C-suite leaders.
• Growth mindset – proactive in exploring innovative ways to grow business.
• Execution excellence – ability to move fast and deliver measurable results.
• Strong communication and storytelling skills, with experience presenting to external stakeholders including CxOs.
• Startup-savvy, highly organized, self-driven, and able to multitask.
• Ability to define and document customer success processes and best practices to deliver 10x customer experience.
• Experience in data analytics and problem-solving with a client-first approach.