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Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Role Overview:
The Copilot & AI Enablement Engineer is the central point of contact for Microsoft 365 Copilot, Copilot Studio, and AI agents at Keyloop. This role exists to protect and maximise the company’s AI investment by ensuring Copilot and agent capabilities are implemented safely, governed correctly, adopted effectively, and aligned with Power Platform environments and security controls.
Contribution Level:
Sits at the intersection of AI enablement, Power Platform engineering, security collaboration, and user adoption. Works closely with IT, Security, the AI CoE, and the wider Keyloop community to ensure Copilot and AI agents are safe, scalable, governed, and genuinely valuable to the business.
Roles & responsibilities
1. Copilot & AI Point of Contact (Enterprise)Act as the named escalation and advisory contact for Microsoft 365 Copilot, Copilot Studio, and AI agents across the businessProvide clear guidance on what Copilot can be used for, what should use agents, and when alternative tools are appropriateSupport departments with use-case validation, feasibility discussions, and safe adoption paths
2. Copilot Studio & Agent EnablementSupport the design, build, and lifecycle management of Copilot Studio agents, including:Internal knowledge agents (HR, IT, onboarding, policy, community)Process agents (approvals, triage, routing, automation)Support and troubleshooting agents
Define and maintain agent design standards, including:Prompt structureGuardrails and safe-response patternsKnowledge scoping and grounding
Manage agent sharing, permissions, and environment placement
3. Power Platform & AI IntegrationOwn the relationship between Copilot, Power Automate, Power Apps, Dataverse, and connectorsSupport AI-assisted workflows such as:Email and request classificationAutomated routing and escalationAudit tagging and reporting
Ensure flows and agents are environment-safe, service-account-backed where required, and resilient to leaver scenarios
4. Governance, Security & Risk AlignmentPartner with Information Security and the AI CoE to ensure:Copilot usage aligns with enterprise data protection and Microsoft Product TermsAgent access follows identity, permissions, and Zero Trust standardsShadow AI risk is reduced through approved alternatives
Help define and maintain AI usage patterns, agent governance rules, and environment/sharing controls
5. Adoption, Community & EnablementActively support and grow the Copilot community, including:Sharing best-practice prompts and patternsMaintaining Copilot learning hubs and shared resourcesSupporting department-specific enablement (Finance, HR, Product, IT)
Contribute to training, roadshows, and internal communications around Copilot and agentsEncourage self-service creation while providing guardrails and escalation paths
6. Measurement, Insights & Continuous ImprovementTrack and report on Copilot and agent adoption, usage patterns, and productivity indicatorsFeed insights into ROI discussions, licensing strategy, and roadmap prioritisation
Stay current with Microsoft Copilot and Power Platform roadmap changes and translate them into practical guidanceExperience and skillsets required:
Essential
Desirable
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Skills and Abilities: |
Problem Solving & Technical Aptitude
Communication & Stakeholder Engagement
Governance & Risk Awareness
Autonomy & Collaboration
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Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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