Number of Applicants
:000+
Based on our continued growth, we currently have an exciting opportunity for a Senior Delivery Operations Manager within our Diabsolut division affiliate of Empowerists. We are looking for an experienced IT Delivery Operations professional, with Salesforce project and managed services delivery experience, to join our Professional Services team, reporting to the EVP, Customer Engagement. This position is 100% remote; we are open to candidates living in different regions across India.
As a member of Diabsolut, Global Services, this position is a key player role, expected to manage, and direct a team of Salesforce service delivery professionals in a shared services environment, providing project delivery, application support and change management services. The ideal candidate has extensive experience in IT professional services delivery (Salesforce, plus other ERP/CRM products), onsite-offshore delivery, remote services delivery, customer management, and leadership, with a successful history of high probability customer satisfaction and expertise in delivery of technology solutions on a complex platform.
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About Empowerists:
Founded in 2003 by Joe Diab, Diabsolut Inc, now Empowerists, began as a ClickSoftware reseller. In 2015 with more than 70 employees the Empowerists was divided into 3 separate businesses Diabsolut FSM (ClickSoftware partner), Diabsolut Cloud Solutions (Salesforce partner) and Watershed CI our management consulting and staff augmentation business. Seeing the need for a streamlined HRIS as our company grew in 2016, our Director of HR, Sally, saw an opportunity and launched HRWize, our HRIS solution. Today, Sally is the president of HRWize, and two new products, Earnwize (salary review tool) and Workaxle (enterprise workforce management), have been introduced under the HRWize brand
After Salesforce acquired ClickSoftware in 2019, Diabsolut FSM and Diabsolut Cloud Solutions merged to become Diabsolut and have since gone on to become a Salesforce Summit Partner. Since 2021, we have made strategic investments to acquire Foundry52 and Emelar, also both becoming part of Diabsolut. Through these acquisitions Diabsolut strengthened their commitment to Salesforce and also entered into partnership with Certinia (was Certinia), becoming Certinia’s Partner of the year for delivery excellence in 2022.
Today the Empowerists are more than 300 employees globally and we continue to grow by investing in our people and businesses.
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