Work Type: 5 Days WFO (On-Site) Work Timings: 2 PM – 11 PM Type: Full-Time Experience: 5+ Years (Senior Level) Domain: Digital Adoption Platform (DAP)
We are looking for a highly skilled, hands-on Senior / Lead DevOps Engineer to own and manage the complete DevOps ecosystem end-to-end for a rapidly scaling B2B SaaS platform. The core product is a Digital Adoption Platform (DAP) delivered via browser extensions that overlay and guide users across enterprise applications. With millions of active users, the platform demands highly scalable, secure, and resilient infrastructure.
This role requires an engineer who can architect, build, optimize, and operate complex cloud environments, scale real-time data pipelines, and support multi-tenant SaaS as well as on-prem enterprise deployments. You will play a critical role in ensuring platform reliability, performance, and security at scale.
If you thrive in ownership-driven environments and enjoy designing infrastructure that supports large-scale SaaS systems, this role is for you.
Key Responsibilities
Cloud Infrastructure & Architecture (AWS)
Architect, implement, and maintain scalable cloud infrastructure using AWS services including: VPC, Route53, CloudFront, S3, EKS, EC2, ALB/ELB, Lambda, RDS, Elasticache, API Gateway, Kinesis Streams, ClickHouse
Design and maintain a multi-tenant SaaS architecture supporting millions of active users
Optimize and scale high-throughput event pipelines for user activity tracking and analytics processing
DevOps & Automation
Own and enhance the complete CI/CD ecosystem using GitHub Actions
Build automated deployment pipelines for browser extensions, microservices, backend services, and frontend applications
Implement Infrastructure as Code (IaC) using Terraform or CloudFormation
Build and maintain Docker images and containerized services
Manage Kubernetes workloads using Helm charts
Monitoring, Security & Reliability
Implement end-to-end observability: metrics, logs, traces, and alerting
Enforce cloud and application security best practices across infrastructure and deployments
Ensure high availability through auto-scaling, disaster recovery, and backup strategies
Lead security hardening initiatives including CVE remediation, container security, and dependency management
On-Premise Deployments
Design and deliver on-prem enterprise deployments that mirror the cloud SaaS architecture
Collaborate with enterprise customers to customize deployment models as required
Build automation tools and scripts for installation, upgrades, monitoring, and maintenance
Collaboration & Technical Leadership
Partner with Engineering, QA, and Product teams to enable reliable and frequent releases
Mentor junior DevOps engineers and promote cloud and DevOps best practices across teams
Participate in architecture reviews and influence long-term technical decisions
Qualifications
Education
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
Required Experience & Skills
5+ years of DevOps experience, with at least 3+ years in a senior or lead role
Strong expertise in AWS cloud architecture (mandatory)
Hands-on experience with:
AWS VPC, EC2, RDS, Elasticache
Kubernetes (EKS), Docker, Helm
S3, CloudFront, Route53
API Gateway, Lambda, Kinesis Streams
ClickHouse or similar columnar databases
Strong CI/CD experience using GitHub Actions
Infrastructure as Code using Terraform
Proficiency in scripting and automation using Python, Shell, and Node.js
Solid understanding of distributed systems, caching, load balancing, and event-driven architectures
Scalability & Performance
Proven experience scaling distributed systems for high-traffic, large user bases
Hands-on experience designing high-throughput analytics and real-time data pipelines
On-Prem Deployment Experience
Demonstrated experience replicating SaaS architectures for on-prem environments
Ability to automate both containerized and non-containerized deployments
Other Requirements
Strong debugging, troubleshooting, and root-cause analysis skills
Ownership mindset with the ability to independently deliver end-to-end solutions
Excellent communication and cross-functional collaboration skills
Nice-to-Have Skills
Experience with Digital Adoption Platforms or browser-based SaaS products
Familiarity with observability tools such as Grafana, Prometheus, Datadog
Exposure to SOC 2, ISO, or similar compliance environments
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