Senior DevOps Engineer

Location: Bangalore - Indraprastha, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

We are seeking a highly skilled and experienced Senior DevOps Engineer with a primary focus on Monitoring and Observability to drive the continuous improvement of our security-focused SaaS platform. In this role, you will work alongside engineering, security, and operations teams to ensure that our systems are secure, scalable, and always up and running. Your efforts will directly impact the performance, uptime, and security of our offerings for clients around the world.

Key Responsibilities:

• Monitoring & Observability: Design, implement, and maintain sophisticated monitoring, alerting, and logging solutions to ensure the reliability, availability, and performance of our security-focused SaaS platform. Use tools like Prometheus, Grafana, Datadog to provide deep visibility into system health, security metrics, and application performance.

• Incident Management: Respond to and mitigate incidents in real time, ensuring minimal impact on customers. Drive post-mortems and root cause analyses (RCAs) to improve monitoring and response processes.

• System Reliability: Collaborate with cross-functional teams to define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for both security and performance metrics.

• Automation & CI/CD Integration: Build automated monitoring and alerting pipelines that integrate seamlessly with CI/CD workflows to catch issues early in development, testing, and production environments.

• Mentorship & Best Practices: Provide guidance and mentorship to junior DevOps engineers, helping them adopt best practices for monitoring, observability, and security.

• Optimization & Continuous Improvement: Continuously evaluate and refine monitoring tools and practices to adapt to new threats, technologies, and regulatory requirements.

Required Qualifications:

• 5+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure roles, ideally in cybersecurity or SaaS environments.

• Strong experience with monitoring tools like Prometheus, Grafana, Datadog, ELK, Splunk, or similar observability solutions.

• Expertise in Linux/Unix-based systems and cloud environments (AWS, GCP, Azure).

• Proficiency in scripting languages such as Python, Bash, or Go to automate monitoring tasks and create custom solutions.

• Deep understanding of security principles and experience integrating security monitoring into DevOps practices (e.g., SIEM systems, threat detection).

• Experience with containerization (Docker) and orchestration (Kubernetes) to monitor containerized applications in production.

• Familiarity with Infrastructure-as-Code (IaC) tools like Terraform, Ansible, or CloudFormation to automate infrastructure monitoring setup.

• Solid problem-solving skills, a keen eye for detail, and a proactive approach to system monitoring and incident response.

Preferred Qualifications:

• Experience in cybersecurity or working on security monitoring solutions.

• Experience with performance monitoring and APM (Application Performance Monitoring) tools.

• Background in a software engineering discipline or security engineering.

• Certifications in relevant fields, such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), Certified DevOps Engineer (or similar).

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.