WELCOME TO BASF
At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.
Responsibilities :
Use Case Development & Product Collaboration
Identify, evaluate, and prioritize DEX use cases (e.g. performance, stability, adoption, compliance, automation)
Drive the adoption and value realization of Nexthink across the enterprise
Translate business and user needs into actionable Nexthink solutions
Contribute to the evolution of the Experience Management framework (e.g. XLAs, DEX KPIs)
Partner with Product Owners to integrate Nexthink use cases into product and service backlogs
Design and implement dashboards, campaigns, remote actions, and automations
Advise product teams on experience‑by‑design using Nexthink insights
Support rollout, scaling, and operationalization of Nexthink capabilities across the organization
Technical Implementation & Automation
Develop and maintain scripts and automations (e.g. PowerShell, Nexthink Remote Actions)
Integrate Nexthink with the broader workplace ecosystem (e.g. Microsoft Intune, ServiceNow, Chatbots)
Perform end‑to‑end workplace analysis and drive sustainable improvements
Enable and coach teams on Nexthink best practices, usage models, and maturity development
Required Qualifications
Education
Degree in Computer Science, Information Technology, Business Informatics, or comparable qualification
Or equivalent professional experience
Experience & Skills
Strong experience in Enterprise Workplace / Desktop Management
Solid understanding of modern Digital Workplace architectures
Hands‑on experience in scripting and automation (e.g. PowerShell)
Proven expertise in Nexthink Infintiy Platform (dashboards, campaigns, remote actions, NQL) and Microsoft Intune (Windows and MacOS devices, policies, troubleshooting)
Ability to translate technical insights into business‑relevant recommendations
Excellent communication and stakeholder‑management skills
Strong advantage
Background in Digital Employee Experience (DEX) or Experience Management
Experience integrating analytics into incident, problem, or service processes
Exposure to large, complex, global enterprise environments
Agile mindset and experience working with product‑oriented teams
WHAT WE OFFER
Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence.
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