Senior Engineer

About the Opportunity

The primary purpose is to take full responsibility of Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to SAPC PCRF Network.

What You Will Do

•    Ensure configuration/updates/Trouble tickets handling on various SAPC PCRF nodes.
•    Working well within predefined system, support guidelines and ground rules.
•    Participate in internal technical discussions with a view to improving overall network performance and make recommendations wherever possible.
•    Ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries.
•    Execute system configuration related changes as per given access rights.
•    Ensure MSTOP Processes are followed in the Workplace.
•    Ensure Password policies and other security policies are properly followed.

You Will Bring

•    Administrating SAPC PCRF Network and Support Systems 
•    Preventive & Corrective Maintenance 
•    Planned Maintenance (Health Checks, Backups etc…) 
•    Problem Escalations and Follow-ups (TT/CSR/TR/SR) 
•    Interface with Customer, 3PP and Ericsson Departments 
•    Ensure smooth and quality system/service handover from Project. 
•    Outage reporting 

Key Qualifications

•    Education: Bachelor’s degree in Electronics and Communication Engineering or related field
•    Experience:
Expertise on Diameter & HTTP Signaling.
Diameter & HTTP Cause Codes and its understanding.
VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
Expertise on Ericsson SAPC, vSAPC, CCPC & SCP.
Expertise on Huawei PCRF, UPCC.
Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.