Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Experience required: 2 to 5 Years Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field (or equivalent practical experience). Hands-on experience supporting hardware across the design cycle: bring-up, integration, debug, validation, and sustaining. Ability to perform and document design reviews (block diagrams, schematics, layout/placement, PCB) and drive issues to closure. Strong lab/debug skills: reproduce issues, isolate root cause, propose workarounds, and coordinate fixes with internal teams. Solid understanding of digital hardware fundamentals (power, clocks/resets, interfaces, signal integrity basics, schematics/PCB concepts). Strong written and verbal communication skills; comfortable creating or contributing to customer-facing technical documentation (Technical Reference manuals, app notes, debug notes). Comfortable engaging with customers/partners and supporting on-site debug/training as needed. Experience with common hardware interfaces and protocols relevant to the platform (e.g., USB, UFS, PCIe, Ethernet, I2C, SPI, GPIO, UART). Familiarity with lab equipment and workflows (scope, logic analyzer, protocol analyzer, power measurement). Experience with reference/evaluation platforms and supporting product demos. Customer support experience in a matrixed environment; strong coordination and follow-through. This role is responsible for enabling customers to successfully use and integrate the full SoC—including architecture, subsystems, and all relevant IP—through a documentation-first approach that transitions into customer application support. Phase 1 — Silicon TRM Authoring & Documentation (Initial Project Focus) Own development of silicon Technical Reference Manuals (TRMs) covering SoC-wide content, including SoC architecture/subsystems, integration environment, functional behavior, and programming models, with programming guides across key IP blocks. Work with cross-functional SMEs to gather accurate content, close gaps, and incorporate review feedback. Ensure documentation is complete, consistent, and usable for scaling customer adoption and reducing support burden. Create supporting documentation artifacts (as needed): bring-up notes, integration checklists, and usage examples. Design and/or improve evaluation platforms used to validate and reproduce customer scenarios (as applicable). Perform bench characterization and validation activities supporting customer enablement (bench automation, test technique development, correlation and evaluation support). Participate in new silicon testing from an application perspective to ensure robustness of customer-visible behavior.
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