About Us:
ArivuPro is an Ed-tech company and Academy in Bangalore established in the year 2015 that offers tutoring
services for a wide variety of professional exams in the commerce stream, and we have also tied up with
various institutions pan India to provide integrated courses. Our aim is to be a one-stop solution for all the
needs of commerce professionals.
Experience: 3-4 years
Job Location: Bangalore
Qualification: Under Graduate / Post Graduate
Language: English
Roles & Responsibilities:
1. Sprints Management
Own end-to-end planning and execution of sprints in Zoho Sprints for all recorded batches. Ensure timely
creation of sprints, accurate naming conventions, and proper structuring of items within each sprint.
Maintain sprint hygiene and ensure timely closure in alignment with batch and release timelines.
2. Recorded Class Management
Oversee the complete lifecycle of recorded class videos — from editing to final upload. Ensure videos are
edited as per defined SOPs, reviewed for quality and accuracy, and uploaded to the LMS/app within
specified timelines. Track progress across all stages (To Do, Edit Assigned, Video Edited, Uploaded) and
proactively resolve bottlenecks to ensure smooth content flow.
3. App / LMS Management
Conduct regular review of content uploaded on the app/LMS to ensure accuracy, correct sequencing, and
adherence to naming and formatting standards. Coordinate closely with the App/Tech team to identify,
report, and resolve any platform-related issues affecting content visibility, playback, or structure.
4. Ticket Resolution
Ensure all tickets raised — whether related to recorded classes, video issues, or app/platform concerns
— are addressed and resolved within defined SLAs. Track ticket status, prioritize based on
severity/impact, and escalate unresolved issues to the relevant stakeholders to avoid delays.
5. Class Setup Monitoring
Monitor all online class setups to ensure they are configured correctly and functioning as intended prior
to and during live/recorded sessions. Proactively identify setup errors or gaps and coordinate with
relevant teams to resolve them before they impact class delivery or student experience.
Job Type : Full Time
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