Senior Functional Consultant - Professional Services

Company : Icertis

Job Type : Full Time

Pune, India

Job Description - Senior Functional Consultant - Professional Services

Responsibilities

Drive product implementations: Lead end-to-end delivery for enterprise customers in line with Icertis methodology while respecting scope, schedules, and resource commitments.
Requirement gathering and functional design: Partner with business stakeholders to understand and define requirements, then translate those into functional designs and configuration blueprints.
System configuration and deployment ownership: Configure the Icertis platform and manage deployments across multiple engagements.
Collaborate cross-functionally: Work with Engineering, QA, Support, and Product teams to ensure quality delivery and alignment with customer needs.
Consulting capability building: Mentor junior consultants and help grow internal consulting competencies.
Product roadmap contribution: Provide continuous feedback from customer projects to help refine the Icertis product strategy and enhancements.
Client relationship management: Cultivate strong working relationships with customer counterparts to drive satisfaction and delivery excellence.

Qualifications

4+ years of relevant experience in functional consulting with enterprise SAAS or ERP products.
Proven track record of 3+ full lifecycle implementations - from requirements to go-live - as a functional consultant.
Prior experience with Contract Management / Supply Chain solutions strongly preferred.
Hands-on familiarity with the Icertis Contract Intelligence (ICI) platform or comparable CLM products is an added advantage.
Willingness to work in rotational shifts.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple engagements.
Strong analytical mindset with a focus on data-driven decision-making.
Client-facing experience with the ability to coach, influence, and collaborate across teams.
Flexibility and willingness to travel for customer engagements as required.

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Senior Functional Consultant - Professional Services

Job Description - Senior Functional Consultant - Professional Services

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