Senior Human Resource Manager

Role Overview

We are looking for a seasoned and business-focused Senior HR Manager to lead and drive end-to-end Human Resources functions, including talent management, employee engagement, performance management, HR operations, compliance, and organizational development. This role requires a strong balance of strategic thinking and hands-on execution to support a fast-growing, dynamic organization.

Key Responsibilities

1. HR Strategy & Business Partnering

• Partner with business and functional leaders to align HR initiatives with organizational objectives


• Support workforce planning, organizational design, and capability development


• Act as a trusted advisor on people, culture, and performance matters

2. Talent Acquisition & Workforce Planning

• Drive and oversee hiring strategy across lateral and campus recruitment


• Continuously improve recruitment processes, employer branding, and candidate experience


• Collaborate with business leaders on headcount planning and forecasting

3. Employee Lifecycle Management

• Manage key employee lifecycle processes including onboarding, confirmations, transfers, and exits


• Ensure a seamless and positive employee experience


• Develop and execute retention strategies to minimize unwanted attrition

4. Performance & Talent Management

• Lead performance management cycles (goal setting, reviews, appraisals)


• Support managers on feedback, coaching, and development planning


• Identify high-potential talent and build succession pipelines

5. Employee Engagement & Culture

• Design and implement engagement initiatives and internal communication programs


• Handle employee relations, grievances, and sensitive workplace issues


• Foster a positive, inclusive, and high-performance work culture

6. HR Operations & Policies

• Ensure efficiency, accuracy, and consistency of HR processes and documentation


• Maintain and enhance HR policies, frameworks, and SOPs


• Oversee payroll coordination, attendance management, and leave governance

7. Compliance & Legal

• Ensure adherence to applicable labour laws and statutory requirements


• Support audits, documentation, and regulatory obligations


• Advise leadership on HR risk, governance, and compliance matters

8. HR Analytics & Reporting

• Monitor key HR metrics (attrition, hiring, productivity, utilization)


• Provide data-driven insights and recommendations to leadership


• Drive informed decision-making through people analytics

Required Qualifications

• Bachelors / Master’s degree in Human Resources, Business Administration, or a related discipline


• 8–15 years of progressive HR experience


• Experience in IT / GCC / Services / Product-led environments preferred

Key Skills & Competencies

• Strong business partnering and stakeholder management capabilities


• Deep understanding of HR operations and people processes


• Excellent communication, interpersonal, and conflict resolution skills


• Proven experience handling employee relations and sensitive situations


• Sound knowledge of Indian labour laws and compliance practices


• Ability to thrive in fast-paced, growth-oriented environments

Preferred Experience

• Experience supporting multi-location or distributed teams


• Exposure to scaling organizations or GCC setups


• Familiarity with HRMS, ATS, and people analytics tools

Success Indicators

• Improved employee engagement and retention outcomes


• Efficient hiring and workforce planning processes


• High manager satisfaction and HR credibility


• Strong compliance posture and risk mitigation