Senior Manager- Business Relationship Manager- Pune

IT service Management (ITIL) Rigor and reliability in the follow up and implementation of actions Strategic thinking IT strategic relationship management Account management/business development IT Service management Financial governance Key accountabilities and decision ownership Manage strategic key stakeholders relationships and act as the SPOC for customer issues and escalations Opportunity identification and management via internal due diligence to create a pipeline of opportunities Own and manage the preparation and sign off of the business case relating to the service Oversee and act as escalation point during service transition period and BAU Organise and manage the governance strong governance across service life cycle Apply now, and we'll be in touch!