Senior Manager BUSINESS RESILIENCE LEAD - VOIS

Lead and support the BCM programme and crisis management initiatives across VOIS Centres. Develop and maintain an enterprise-wide business continuity calendar and programme. Align BCM activities with Group frameworks and collaborate closely with Group BCM teams. Ensure all BCM components—Business Impact Analysis, Risk Assessments, Recovery Strategies, and Testing—are current and effective. Manage emergency communications through the Employee Notification System. Support internal and external audits, including annual certification processes. Publish reports aligned with Group KPIs and RCC requirements. Conduct business recovery exercises for operational and enabling functions. Own and support resilience-related projects and initiatives. Experienced in BCM and crisis management within large-scale organisations. Skilled in cross-functional stakeholder engagement across geographies. Strong communicator with excellent interpersonal and influencing skills. Flexible and willing to support on-call requirements due to the nature of the role. Holds a graduate degree with 4-6 years of BCM experience. Preferably certified in CBCI/MBCI; ISO 22301 Lead Auditor/Implementer certification is an advantage. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.