Senior Manager, Compliance

Lead commercial audits for ISO27001, ISO27701, ISO27017, SOC2, ISO42001, and contribute to enhancement of the audit program and processes Oversee risk management and business continuity practices as part of the larger team's responsibilities Maintain compliance calendar/project plan to manage specific compliance deliverables and audits Maintain reporting to increase company visibility and transparency re team deliverables and status Gather and access evidence to support compliance requirements. Responsible for updating policies and procedures for commercial information management system (IMS) Drive improvement in existing security compliance processes and develop new innovative solutions in those areas Effectively communicate our compliance position and programs to auditors and customers. Other responsibilities as identified and assigned. During the organisation's annual audit cycles, this role requires a seasonal shift in schedule to align with United States time zones. This synchronisation is critical to ensure real-time collaboration with our North American external auditors and headquarter leadership. Security, data protection and compliance are paramount to the success of our customers and partners. Personnel acknowledge they are personally responsible for reporting any suspected violations or abuse. Personnel are required to complete security and compliance training and fulfill role specific security, data protection and compliance responsibilities. 10+ years supporting and or leading security and privacy audits for established industry frameworks (NIST, ISO 27001, SOC 2, etc) 10+ years of program management experience supporting a cloud-based SaaS service The ideal candidate will hold a CISSP certification or be actively pursuing it Strong customer and product focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships Knowledge and experience with AWS and/or Azure services, architecture and their role in support of information security controls delivery Knowledge of GDPR and CCPA data privacy principles would be useful Strong relationship building, communication, problem-solving, and facilitation skills Process and detail oriented, yet comfortable with ambiguity Knowledge of standard project management concepts and practices Experience with project management tools like Jira, Confluence MS Office - including Word, Excel, PowerPoint, and Outlook Bachelor's degree or equivalent experience Strong communication skills, organisational and negotiation skills Ability to execute strategy and manage project deliverables in coordination with other teams Self-sufficient and able to deliver with little direct supervision. Possess strong analytic skills with the ability to create, measure, and scale the right workflow between compliance and all departments within the company.