Senior Manager Finance

Job Description: Transition Manager – Finance Shared Services / GCC

Company: Voya Global Services Pvt Ltd.

Designation: Senior Manager – FnA COE

Role Title: Transition Manager
Function: Finance & Accounts (Controllership)
Location: Bengaluru, India
Reporting To: GM Finance / Head – Finance Shared Services / GCC Director / VP – Finance Operations

Role Purpose

The Transition Manager – Finance Shared Services is responsible for end‑to‑end transition of global finance processes from onshore entities, regional offices, acquired businesses, or third‑party vendors into a Global Capability Center (GCC) or Shared Services environment.
The role ensures process stabilization, control integrity, knowledge retention, compliance adherence, and seamless handover into steady‑state finance operations.

Key Responsibilities

Transition Strategy & Planning

• Own end‑to‑end finance transition lifecycle: due diligence, transition assessment, planning, execution, stabilization, and closure


• Define transition scope by process tower (R2R, P2P, O2C, FP&A, Tax, Treasury, Master Data, Compliance)


• Develop and manage Transition Plans, governance cadence, RAID logs, dependency maps, and cutover plans


• Align transition approach with finance transformation roadmap and GCC maturity model

Finance Process Transitions

• Lead transitions for global finance processes, including:




• Record to Report – GL, month-end close, consolidation, reporting


• Procure to Pay – vendor onboarding, AP, payments, T&E


• Order to Cash – billing, AR, credit, collections


• FP&A – budgeting, forecasting, management reporting


• Statutory, Tax & Compliance support




• Ensure process standardization, documentation, and alignment to global policies


• Drive adoption of best practices, controls, and automation opportunities

Knowledge Transfer & Controls Readiness

• Design and execute structured knowledge transfer models (documentation, shadow–assist–perform, certification)


• Ensure KT completion with formal sign-offs and competency validation


• Validate SOX controls, audit requirements, and financial control frameworks during transition


• Ensure no control gaps during entity or process migration

Stakeholder & Governance Management

• Act as single point of accountability for finance transitions


• Manage senior stakeholders across Global Finance, Regional Controllers, Business CFOs, External Auditors, and Vendors


• Lead transition governance forums, steering committees, and leadership updates


• Handle scope changes, risks, and escalations decisively

Technology & Systems Enablement

• Coordinate closely with ERP and IT teams for:




• Oracle / Workday transitions


• System access, role mapping, workflow setup, and reporting readiness




• Support data migration, parallel runs, UAT coordination, and cutover planning


• Ensure alignment between process transitions and system changes

Financial & Commercial Oversight

• Track transition budgets, resource ramp-up, and productivity assumptions


• Support business case development for GCC transitions


• Manage commercial scope adherence and incremental demand evaluation

Go‑Live, Stabilization & Handover

• Conduct go-live readiness reviews and approval checkpoints


• Manage hyper-care and stabilization until KPIs meet agreed thresholds


• Drive transition closure, lessons learned, and continuous improvement roadmap


• Ensure formal handover to operations with accountability and metrics in place

Key Deliverables

• Finance Transition Strategy & Tower-Level Plans


• Process Documentation & SOP Sign-offs


• Control & Compliance Readiness Validation


• Go-Live and Stabilization Exit Reports


• Transition Closure & Value Realization Summary

Skills & Competencies

Finance & Functional Expertise

• Strong understanding of Finance Shared Services / GCC operating models


• Hands-on exposure to R2R, P2P, O2C, FP&A transitions


• Good working knowledge of SOX, internal controls, audit requirements


• ERP exposure: Oracle, Workday Financials

Program & Leadership Skills

• Proven transition program / project management experience


• Strong stakeholder influencing and executive communication skills


• Structured, detail-oriented, and risk-focused execution mindset


• Ability to operate in global, multi-time-zone environments

Qualifications & Experience

• CA / CPA / CMA / MBA (Finance) preferred


• 10–16 years of experience in Finance Operations, Shared Services, or GCC environments


• Minimum 5–7 years of experience leading finance process transitions or transformations


• PMP / Prince2 / ITIL / Six Sigma certification preferred

Success Measures

• On-time, zero-disruption finance transitions


• Control integrity maintained during and post-transition


• Successful KT and readiness certification


• Stakeholder satisfaction and audit comfort


• Measurable productivity and efficiency gains