Senior Manager GES Incubation Services

Lead end-to-end service transitions from global stakeholder teams to Shared Services, ensuring smooth handovers through effective planning, knowledge transfer, and stakeholder collaboration. Partner with business leaders to define value levers—cost savings, efficiency, quality, and scalability—and develop business cases, capability roadmaps, and Proofs of Concept (POCs) that align strategy with execution. Act as the single point of contact throughout transition phases, overseeing timelines, resource needs, KPIs, and operational stabilization post-transition. Drive continuous improvement by capturing lessons learned, standardizing best practices, and updating the Incubation Playbook to strengthen future transitions. Collaborate with global leaders, enabling functions, and delivery teams to resolve issues, refine workflows, support audits and compliance, and enhance overall service performance. Identify opportunities for automation, process simplification, and scalability to deliver sustainable value and optimize Shared Services operations. Develops business cases, capability roadmaps, and Proofs of Concept (POCs) to align strategic objectives with execution plans. Collaborate with global leaders and delivery teams to resolve issues, refine workflows, and drive operational excellence. Experience in building new teams, setting up governance, and stabilizing operations post-transition