Senior Manager Human Resources

About the Organisation:

At this organisation, they build and implement community-inspired digital health solutions to empower frontline health workers to deliver informed care for pregnant women, children and other underserved/vulnerable communities. Collectively, the organisation's solutions have been used by over 70,000 community health workers for tracking Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCH+A), Non-communicable Diseases (NCDs), Communicable Diseases (COVID-19, TB, vector-borne diseases), and for special campaigns (e.g. Measles and Rubella elimination, COVID-19 vaccination). These solutions have already tracked the health of over 40 million beneficiaries, making the organisations m-health platform for government-employed community health workers, the second largest in the world. Beyond Rajasthan, our work extends to government pilots in Andhra Pradesh, Karnataka and pilots with other NGOs in Maharashtra.

Key Responsibilities:

• Strategic HR Leadership: Lead the organizations HR strategy, policies, and workforce planning in alignment with business goals.
• Talent Management: Oversee end-to-end recruitment, JD creation, onboarding, training, and performance management.
• Employee Engagement: Develop initiatives to maintain a motivated, engaged, and high-performing workforce.
• HR Policy & Compliance: Ensure compliance with labor laws, legal frameworks, and best HR practices.
• Training & Development: Design and implement employee development programs with a focus on capacity building.
• Performance Management: Conduct appraisals, compensation reviews, and professional development planning.
• Administrative Oversight: Manage logistics, procurement, vendor contracts, and financial administration.
• HR Systems Management: Ensure seamless implementation of HRMS, data management, and process optimization.
• Conflict Resolution: Address grievances, disputes, and disciplinary actions in compliance with company policies.
• Leadership Collaboration: Work closely with senior management to drive HR initiatives and organizational growth.

Key Deliverables:

• High-impact HR strategies and policies driving organizational success.
• Seamless HR operations with improved talent retention and employee satisfaction.
• Strengthened workforce capabilities through structured training and development.

What we require:

• Full-time MBA/Post-graduation degree in HR, Administration, or a related field.
• 710 years of experience in HR leadership roles with a focus on strategy, operations, and administration.
• Proven expertise in HR policy development, talent management, and strategic HR planning.
• Strong leadership skills to drive organizational culture, employee engagement, and team performance.
• Excellent oral and written communication skills in English and Hindi.
• Strong interpersonal and negotiation skills to collaborate with leadership, staff, and external stakeholders.
• Advanced proficiency in MS Office, Google Suite, and HRMS platforms.
• Experience in the development sector/non-profit organizations preferred.