Senior Manager Marketing

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

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FedEx MEISA is seeking a dynamic Senior Manager to lead Product Development for FedEx Express and drive MEISA’s Digital Solutions strategy. This role blends strategic leadership with hands‑on experience in FedEx core express products with digital innovation, operating in an agile, fast‑paced environment where experimentation, MVPs, and customer‑validated learning are core to success.

You will shape the MEISA product roadmap, build digital experiences that enhance customer value, and lead cross‑functional teams to deliver high‑impact solutions

Key Responsibilities

Product Development (FedEx Express)

• Lead the MEISA product roadmap for FedEx Core Products, including enhancements and new service offerings.
• Translate customer needs and market insights into product requirements and business cases.
• Partner with Operations, Planning & Engineering, Network, Sales, IT, and Global Product teams to ensure alignment and execution.
• Oversee lifecycle performance, compliance, and continuous improvement of service products.

Digital Solutions (Digital Product Development & Innovation)

• Own the digital product strategy for MEISA, including MVP design, rapid prototyping, and iterative releases.
• Build and scale digital solutions that improve customer experience, automation, and self‑service.
• Lead customers onboarding for MVPs, POCs, and pilot programs to validate product‑market fit.
• Apply SaaS and start‑up methodologies—activation, retention, funnel optimization, and analytics.

Leadership & Collaboration

• Lead two managers and cross‑functional agile squads.
• Drive a culture of experimentation, agility, and customer‑centric innovation.
• Present product and digital strategies to senior leadership and global stakeholders.
• Manage vendor relationships and external technology partners.

What You Bring

• 12+ years in product management, digital strategy, or innovation roles.
• Master’s degree preferred.
• 3–5 years in senior leadership managing product or digital teams.
• Strong experience in SaaS, start‑ups, or MVP‑driven environments.
• Proven track record of launching digital products, running POCs, and scaling adoption.
• Deep understanding of agile methodologies and iterative development.
• Strong technical acumen and ability to work closely with engineering and data teams.

Skills

• Product Strategy & Roadmapping
• Digital Innovation & Transformation
• Agile & Lean Startup
• MVP Development & Experimentation
• Customer Discovery & UX
• Data‑Driven Decision Making
• Leadership & Stakeholder Influence