Senior Manager (Operations)

Job Description

Lend A Hand India is looking for an experienced Senior Manager (Operations) to provide strategic leadership and oversee operational excellence across the organization. The role is responsible for optimizing operations, strengthening program implementation, ensuring financial and regulatory compliance, managing large cross-functional teams, and supporting organizational growth while enabling the successful delivery of LAHI's mission across India.

Key Responsibilities

• Operations & Leadership: Develop and implement operational strategies aligned with organizational goals, oversee day-to-day operations across multiple locations, collaborate with founders and senior leadership, and monitor key organizational performance indicators.
  
• Program & Service Delivery: Ensure effective administrative support for program implementation and expansion across regions while identifying operational challenges and implementing process improvements to enhance efficiency and impact.
  
• Financial & Compliance Management: Ensure compliance with financial regulations, donor requirements, governance standards, and legal frameworks while optimizing resource allocation, managing operational risks, and maintaining transparency across operations.
  
• Human Resources & Team Leadership: Lead, mentor, and support regional leadership teams while overseeing recruitment, employee engagement, performance management, leadership development, and organizational culture.
  
• Strategic Planning: Work closely with senior leadership to develop organizational policies, operational frameworks, and long-term strategic initiatives that strengthen institutional effectiveness.
  

• Lead operations for one of India's leading skill education organizations creating nationwide impact.
  
• Collaborate closely with founders, senior leadership, government partners, and sector experts.
  
• Competitive compensation, comprehensive employee benefits, and continuous professional development opportunities.
  
• Opportunity to build scalable operational systems supporting millions of students across India.
  
• Be part of a collaborative, mission-driven organization committed to innovation and long-term social impact.