Senior Manager Process & Controls Monitoring

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Senior Manager Process & Controls Monitoring role leads the optimization of the division’s approach to control monitoring by increasing the effectiveness of control design and operating effectiveness assurance, enabling the expansion of central monitoring coverage of the divisions control environment, by the Center of Expertise. Use data‑driven methods to assess control design and operating effectiveness, highlight non‑compliance and thematic issues, and translate findings into clear, prioritized remediation and continuous‑improvement actions.

Lead and champion uplift in testing design, automation and coverage; ensure testing work is well‑governed, traceable, and timely; and drive adherence to enterprise risk standards and regulatory obligations through disciplined escalation and transparent reporting.

Accountability to partner closely with business owners, SMEs and risk specialists to strengthen the end‑to‑end control environment and risk culture, influencing stakeholders to embed sustainable fixes. Scope and independently manage a defined book of work (and/or a small squad), set near‑term priorities and quality standards, and engage stakeholders up to Senior Manager / Head‑of levels to land outcomes.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Acacia, Manyata Tech Park, Bengaluru - Hybrid working
Work Hours: Regular shifts

What will your day look like?

As a Senior Manager, you will:

• Lead independent, risk-based controls testing to assess the design and operating effectiveness of key business processes and controls.


• Identify control weaknesses, compliance breaches, emerging risks and thematic issues, and drive timely escalation and remediation.


• Use data analytics, automation and digital tools to enhance control monitoring, testing coverage and assurance outcomes.


• Generate actionable insights, dashboards and governance reporting that support effective risk management and decision-making.


• Partner with business stakeholders, control owners and risk specialists to strengthen the control environment and embed sustainable control improvements.


• Drive continuous improvement in testing methodologies, control monitoring practices, automation and assurance capabilities.


• Lead, coach and develop team members while ensuring delivery of high-quality testing and assurance outcomes.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong understanding of control testing methodologies, including design and operating‑effectiveness assessment.


• Strong knowledge of non‑financial risk frameworks, risk obligations, and regulatory standards.


• Understanding of governance expectations, documentation requirements, and evidence standards.


• Knowledge of data analytics concepts, data structures, and how data informs risk and control assessment.


• Advanced capability in data analytics and automation tools to support scalable, efficient control testing.


• Clear and effective communication skills, with the ability to translate technical insights into actionable recommendations.


• Strong planning, prioritisation, and organisation skills to manage multiple testing activities and deadlines.


• Experience applying control testing methodologies in complex business environments.
  

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us? (Bengaluru GCC)

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 123544.

So why join us? (Suncorp Bank)

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 123544.

Job Posting End Date

14/09/2026, 11.59pm, (Melbourne Australia)