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Senior Manager- Process Excellence, Global Procurement

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Job Description - Senior Manager- Process Excellence, Global Procurement

Responsibilities include intake management, prioritization, process mapping, documentation, Business value analysis, and disciplined execution of improvement initiatives. Lead cross‑functional problem-solving for customer or operational events impacting GP processes. Governance, Value Delivery & Intake Management Oversee the GPCOE intake gateway, ensuring effective evaluation, prioritization, and routing of process requests. Maintain governance structures to track Business value realization, ROI, and performance of delivered work. Process Simplification & Transformation Drive enterprise‑level process simplification, automation opportunities, and elimination of redundancies. Promote adoption of modern process frameworks, and continuous improvement practices. Set the vision and strategy for Procurement Process Excellence across the GP portfolio, driving process excellence, simplification, and operational effectiveness. Lead strategic planning, prioritization, and governance for process initiatives, ensuring strong alignment with enterprise goals and PPDE leadership. Champion a culture of accountability, continuous improvement, and best‑in‑class process management. Lead, mentor, and develop a high‑performing Process Excellence team, allocate resources, set priorities, and oversee project execution. Build organizational process capability through coaching, standardized methodologies, and scalable best practices. Portfolio & Operating Model Ownership Oversee Business Process Reviews to evaluate performance, risks, controls, and improvement opportunities across the GP portfolio. Strengthen and evolve the Process Excellence Operating Model, ensuring consistent frameworks, tools, and documentation standards. 12-15+ years of experience in Process Excellence, Business Transformation, or Program/Delivery Management in Global Procurement is mandatory. Including extensive leadership experience within a multinational corporation. Strong understanding of Source to Pay Business Process, Lean/Six Sigma, and process optimization methodologies. Experience collaborating with global, cross‑functional teams. Proven ability to deliver measurable business value through process redesign and simplification. Expertise in process mapping tools (e.g., Celonis , Signavio, Visio, Miro). Experience working in a COE‑driven operating model. Ability to influence senior leaders and drive strategic initiatives. Strong analytical, problem‑solving, and decision‑making skills. Excellent communication, stakeholder management, and leadership skills. Knowledge of the business - understands not only the processes in a functional area but also how the processes fit into the system of processes as well as how they align to the company's strategy and key priorities Analytical - Analyzes stakeholder needs and various situations, and proposes structure and direction to move forward Comfortable working with all levels within the organization, business process sponsor, owner, stewards, stakeholders, and subject matter experts Demonstrates strong knowledge of industry process‑management benchmarks and a process‑driven mindset. Tenacious - continues to be persistent in driving business process management mentality and driving business value Innovative - Drives business process work by looking at ways to be innovative with what we do and how we work. Look at processes from end to end as well as detail views Execution and results oriented Bachelor's Degree or equivalent experience Desired - Master's Degree in above or related fields Certifications in Business Process Management and Supply Chain Management highly desirable
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