Senior Manager - Risk Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together

Functional Description

The Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.

We are seeking experienced Risk and compliance professionals who want to be a part of the evolution for the next generation of risk management.

Incumbent will be part of Enterprise Risk Management team, American Express, India within the GRC organization and will roll into the Chief Risk Officer (CRO) team of AEBC India. The incumbent will support in oversighting AEBC India’s Enterprise Risks, including Credit Risk, Operational Risk, Asset and Liability Management Risks, and Liquidity & Funding Risks.  The incumbent will work with a team of risk professionals in India and will be responsible for identifying, measuring, monitoring, and reporting on enterprise risks.

Key Responsibilities

·       Develop and Monitor risk tolerance limits, and establish risk appetite metrics and escalation thresholds for all major risk types focusing on operational risks including financial reporting, operations, people, processes, IT / IS, Cyber, privacy, Fraud risks etc.

·       Review, provide effective oversight and conduct risk assessments for operational risk Pillar including but not limited to financial reporting, operations, Information Technology & Information Security, Privacy, Fraud and Cyber security risks etc.

·       Be a Key stakeholder of Bank’s Regulatory Change Management program and provide guidance/oversight to ensure controls implemented through regulatory projects meet regulatory requirements in letter and spirit

·       Provide effective challenge through reviews of bank processes, with special attention to regulatory aspects.

·       Collaborate effectively with Credit and Fraud Risk, Compliance, GCO, Operational Excellence, Treasury, Financial Controller, and other stakeholders in the first line teams to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations

·       Review, understand and advise stakeholders on any new /upcoming regulatory guidelines and their potential impacts on the processes of the Bank.

Minimum Qualifications:

·       Advanced degree in economics, business, engineering, banking, or a related field.

·       4+ years of leadership experience in Regulatory Compliance /Operational risk management areas; preferably in a Bank/fintech /NBFC

·       Sound knowledge of legal and regulatory frameworks pertaining to credit card, banking, Basel, merchant services, network, payments industry, anti-money laundering and data protections & privacy laws etc.

·       Strong analytical skills and business acumen with a risk-reward control perspective.

·       Strong understanding of local market regulatory requirements and banking industry.

·       Demonstrated ability to successfully manage multiple priorities.

Leadership Skills:

·       Proven leader who can build, inspire, and coach a team with a passion for the business.

·       Excellent relationship and influence management skills with the ability to build productive relationships across leadership levels and teams.

·       Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.

·       Proactive in identifying issues, delivering, and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.

·       Ability to communicate oversight findings to colleagues, business partners, and senior leaders.

·       Strong verbal and written communication skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.