Senior Manager - Scrum Master

Senior Manager – Operations (Scrum Master)

What can you expect?

Work with senior Business/OPS leaders, Data Architects, Data Quality and Data Governance experts along with BI developers and facilitate sprint objectives.

An energizing culture to work in and exposure to BI principals, tools and best practices

Working with an energetic curious team of multi-disciplinary BI and analytics professionals

Opportunity to contribute to meaningful projects and make an impact

What is in it for you?

Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time.

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping business/operation leaders manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.

Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion , Corporate Social Responsibility , and sustainability demonstrate our commitment to stand for what is right.

We will count on you to:

Organize, and run the usual Scrum ceremonies for busy Scrum teams.

Ensure Agile / Scrum concepts and principles are adhered to, and where necessary coach the teams in implementing and practicing Agile principles.

Track Scrum metrics including team velocity and sprint / release progress and communicate this internally and externally, improving transparency and accountability.

Help the product owner establish and enforce sprint priorities and release delivery deadlines. Ensure business objectives are understood and achieved by holding teams accountable for meeting sprint commitments.

Prevent distractions that interfere with the ability of the team to deliver the sprint goals, through mediation, arbitration, mitigation and addressing impediments with the team members and the organizational hierarchy.

Driving a collaborative and supportive team culture through team building and engagement practices.

What you need to have:

6+ years of experience as a Scrum Master in a distributed Agile team with CSM/ Safe 6 or equivalent certification.

Proficiency in Jira/Azure Dev Ops and familiarity with different Agile practices such as Kanban/Lean.

Understanding of the Data Quality domain and experience in delivering KPI dashboards.

Proven track record of being a servant/leader in a Scrum team, driving teams and removing blockers, and improving processes through retrospectives.

Ability to assist technical team members and senior non-technical product owners in making appropriate decisions.

Comfortable with responsibility for delivering results and resilient enough to handle pressure in balancing time, quality, and scope.

Proven ability to coach and mentor others, positive approach to complex problems, and a can-do attitude.

Assertive and fact-based communicator with excellent communication skills, able to explain technical issues to a business audience and vice versa.

Experience as a self-starter in a rapidly evolving and ambiguous environment, continuously learning and problem-solving quickly.

Ability to identify and articulate risks and constructively challenge assumptions.

Strong team player with Influencing and negotiation skills in a virtual/remote environment, working with customers/ developers across the globe.

What makes you stand out?

Exposure to solutions such as SQL, QlikView, Qlik Sense, Informatica DQ

Strong insurance and / or insurance broking business domain knowledge

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.