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Job Description:
Summary:
We are looking for an experienced leader for the role of Senior Manager Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization. The Senior Manager Service Delivery works with ANSR leaders to help ANSRs customers achieve their long-term success.
The Service Delivery Team focuses on collaborating with customers to help execute their GCC roadmap as commitment to the business stakeholders. As a member of this team you will participate in customer meetings, interact with client Program Office, work with stakeholders & executives, be involved in joint planning sessions, present best-practices and build relationships of trust with the customer. As a Services Delivery leader, you will showcase the best of ANSRs products & services and influence the client adoption of our offerings. You will engage with internal Business Support teams, Consulting groups, Workspace organization in order to ensure complete and high-caliber service quality. Passion to drive customer success, highest quality of professional client interaction, influencing for growth and open & effective communication are key attributes of this team!
Roles and Responsibilities include:
Requirements:
Preferred Experience and Skills:
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