Senior Manager Software Engineering

Company : Staples India Business Innovation Hub

Job Type : Full Time

Chennai, India

Number of Applicants

:

000+

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Job Description - Senior Manager Software Engineering

Role Summary:

We’re seeking a Senior Manager of Software Engineering to lead multiple engineering squads across the Merchandising and Pricing technology portfolio. This is a multi -squad leadership role accountable for end -to -end delivery, technical strategy, and team development across item lifecycle, catalog, pricing engines, promotions, and contract quoting capabilities serving Staples’ B2B and B2C channels.

This is a senior people leadership role (75% leadership, strategy, and stakeholder management; 25% hands -on technical depth) that combines portfolio ownership across multiple squads with the technical credibility to make architectural calls. You will manage Managers and senior individual contributors, own multi -quarter roadmap commitments, drive platform modernization to cloud -native event -driven architectures on Azure, and partner directly with US -based engineering, architecture, product, and business leadership across the portfolio.

e -Commerce or retail industry experience is required for this role. Merchandising and/or pricing domain background is strongly preferred. Candidates without hands -on leadership experience in an e -commerce, retail, or B2B commerce environment will not be considered.

Duties & Responsibilities

Portfolio Leadership & Team Development

Lead and develop multiple engineering squads (12–18 engineers total), including 2–3 Manager -level or senior IC direct reports who lead their own teams.

Drive performance management, leveling, succession planning, and career development; build the talent bench needed to scale GCC capability.

Set hiring strategy for the portfolio, lead senior -level interview panels, and shape onboarding for new engineers and leaders.

Establish the operating cadence — portfolio reviews, leadership 1:1s, skip -levels, and quarterly business reviews with US stakeholders.

Technical & Delivery Ownership

Own multi -quarter delivery commitments, roadmap planning, and capacity allocation across the portfolio in partnership with Product and US -based engineering leadership.

Set platform and architecture direction across the portfolio; partner with Enterprise Architecture on build -vs -buy decisions and vendor selection.

Sequence and drive platform modernization from legacy systems to cloud -native, API -first, event -driven architectures on Azure.

Champion engineering excellence — API standards, CI/CD, automated testing, observability, performance, and security — and set quality and reliability targets (SLOs, error budgets, incident response) that squads are held to.

Stakeholder & Executive Engagement

Build and maintain trusted relationships with US -based VP, Sr. Director, and Director peers across Engineering, Product, Architecture, and Business teams.

Communicate portfolio status, risks, and trade -offs to executive audiences through written narrative -style updates and structured executive reviews.

Represent GCC Chennai engineering in cross -functional governance forums, architecture review boards, and quarterly business planning.

AI -Native Engineering Culture

Establish and drive an AI -native SDLC culture across the portfolio — set expectations that every engineer leverages AI -assisted development tools (GitHub Copilot, AI code assistants, AI -driven testing, AI -augmented code review) as a standard practice and force multiplier.

Measure and report on AI -driven productivity, quality, and velocity impact across squads; surface and scale what works.

Requirements

Years of Experience

14+ years of software engineering experience with progressively increasing responsibility, with emphasis on Java, Spring Boot, microservices, and enterprise backend systems.
6+ years of hands -on experience in e -commerce, retail, or B2B commerce platform engineering (required). Merchandising and/or pricing domain experience strongly preferred.
5+ years of people management experience, including managing Managers or senior ICs, performance management, succession planning, and hiring across multiple squads.
4+ years of experience designing, building, and operating distributed, event -driven systems in cloud environments at enterprise scale.
3+ years of experience driving multi -quarter platform modernization or large -scale legacy migration programs.

Basic Qualifications

e -Commerce or retail industry experience is required — candidates must have hands -on leadership experience in an e -commerce, retail, or B2B commerce organization.
Proven multi -squad people leadership experience including managing Manager -level reports and senior ICs.
Hands -on technical credibility in Java, Spring Boot, microservices, REST API design, and event -driven architectures.
Strong knowledge of cloud platforms (Azure preferred; AWS or GCP acceptable) and cloud -native development practices.
Experience with event -driven architectures using Kafka, Solace, Azure Event Hub, or equivalent.
Solid understanding of relational databases (SQL Server, PostgreSQL, MySQL) and NoSQL databases (Couchbase, Redis, MongoDB).
Strong background in CI/CD, automated testing, DevOps practices, observability, and operational readiness.
Demonstrated ability to lead distributed Agile/Scrum delivery and ship high -quality software on multi -quarter commitments.
Strong written and verbal executive communication skills; ability to influence and align senior cross -functional stakeholders.
AI -native SDLC mindset — proven ability to drive adoption and measure impact of AI -assisted development tools (GitHub Copilot, AI code assistants, AI -driven testing) across multiple squads.

Preferred Qualifications

Hands -on background in merchandising and/or pricing platforms — item lifecycle and PIM (Stibo STEP, Informatica, Riversand), pricing engines, promotions adjudication, CPQ (PROS, Salesforce CPQ, Oracle CPQ), or marketplace optimization.
Experience leading platform modernization from legacy systems (mainframe, monolith) to cloud -native, event -driven architectures.
Familiarity with B2B pricing models: customer hierarchy pricing, volume tiers, contract pricing, and negotiated rate management.
Experience integrating with third -party marketplaces (Amazon, Walmart, Target) and headless commerce platforms.
Exposure to AI/ML applied to pricing optimization, content enrichment, classification, or promotional effectiveness.
Experience operating in a GCC, captive offshore center, or multi -location engineering model.
Track record of building engineering bench strength — promoting Managers, growing senior ICs, and scaling team capability.

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