Senior Manager - Urban Governance

We are looking for a Senior Manager - e-Governance to lead the planning, execution, and improvement of digital governance initiatives of the State Government. This role involves working with government departments, technology partners, and citizens to ensure better delivery of services through digital platforms.

Primary Responsibilities:

1. Strategy & Planning

• Develop and implement the overall e-governance strategy.
• Set goals, priorities, and roadmaps in alignment with government objectives.

2. Project Management

• Lead the planning and rollout of key e-governance projects.
• Ensure projects are completed on time and within budget.

3. Stakeholder Coordination

• Collaborate with government officials, IT vendors, and citizens.
• Build strong partnerships for smooth project implementation.

4. Policy & Standards

• Draft and enforce policies and standards for digital governance.
• Promote interoperability between government systems.

5. Innovation & Improvement

• Identify and adopt new technologies to improve service delivery.
• Encourage digital solutions that enhance citizen experience.

6. Monitoring & Evaluation

• Track performance metrics of e-governance projects.
• Provide reports and insights for continuous improvement.

Key Mandates:

• Drive digital adoption across departments.
• Promote online platforms for public interaction and feedback.
• Ensure systems can share and access data efficiently.
• Uphold high standards of data protection and cybersecurity.
• Implementing a state-wide e-Governance plan across departments.
• Digitizing municipal services such as permits, tax payments, and utilities.
• Launching online citizen portals to increase accessibility and transparency.

Qualifications:

• Bachelors or Masters degree in Public Policy, Management, or related fields.
• Minimum 14 years of work experience in government projects, digital transformation, or public sector IT.
• Strong leadership, communication, and project management skills.