Senior Officer, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology &

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Requirements

Responsibilities

- Process various trade finance transactions including Merchant Trade, Import Collection, Import Paymant

- Perform inward and outward processing of trade transactions such as receipt and delivery of documents, payment processing and reconciliations

- Assist in processing of various loan transactions including disbursements, repayments and interest calculations

- Ensure compliance with anti-money laundering (AML) procedures

- Reconcile nostro accounts on a regular basis to resolve any discrepancies

- Collection of drawdown request and raising disbursement request in system, document management and archival.

- Proficient in using Microsoft office applications.

- Team player with strong work ethic and attention to detail.

- Strong interpersonal skills and written and verbal communication.

- Liaison with RM / Customer service manager for resolution of any client issues / challenges in transaction processing.

- Ensure coordination with Compliance, regulators, and auditor teams.

- Respond to Ad-Hoc regulatory demand and act s single point of point for support functions including compliance, legal, technology and other teams

Required Experience

- Excellent Client / Customer management skills, business orientation.

- Capable for handling trade finance

- Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day-to-day basis.

- Sound experience in Loan operation and syndicated loans.

- Good understanding of Foreign loans Benchmarked under Reference rate like SOFR , ESTR etc

- Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries

- A positive and attitude to work in a team and provide proper assistance and support to the team as required.

- Proficiency in Microsoft Office applications

- Familiarity with bank reconciliation and payment processing systems

- Ability to multi-task and work independently under time pressure

- Commitment to integrity, accuracy and compliance

Education / Preferred Qualifications

- Graduate / Post Graduate

- Overall experience of 3 to 8 years in the Financial Services industry.

Core Competencies

- Good analytical skills, detail oriented, keen eye to detect and analyse gaps

- Excellent communication, interpersonal skills and collaborative approach.

- Understanding of Loan processes including regulatory guidelines/requirements

- Clear understanding of banking products, systems, controls, capabilities, and limitations

DBS India - Culture & Behaviors

- DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

- Demonstrate Business Performance through PRIDE Value Based Propositions

- Ensure Customer Focus by Delighting Customers & Reduce Complaints

- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation

- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement

- Maintain the Highest Standards of Honesty and Integrity

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