Senior Operations Manager

Job title - Senior Operations Manager

Reports to - VP Operations

Duties and Responsibility:

1.Operational Maverick:

Plan and manage warehouse operations for multiple customers/products/industries in a shared facility.

Overall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse setting

Manage and build robust and innovative process improvement initiative consistently to upgrade on overall performance of the BU.

Identify the risk and safety gaps in existing operation and provide proactive solutions to enable safe workplace environment.

2.Customer Delight:

Manage and deliver on awesome customer experience and relentlessly pursue delightful service delivery. Tactically agile in reviewing and resolving the customer pain points and maintain harmonious relation with them.

3.Inspirational People Leader:

Manage, mentor, coach and inspire larger hybrid workforce to ACHIVE more and DO more in the line of operational and business objectives.

Create joyful workplaces for all

Qualification:

• A postgraduate/MBA in supply chain.
• Minimum 5 years of experience in warehouse operations management.
• Candidates from experience of managing fulfillment center preferred.

Required Skills:

• Prompt and Proactive
• Good listener and effective communicator.
• People Manager
• Ability to plan and execute in high pressure situations.

Job Location :

Kundli, Sonipat