Senior / Operations Manager - US Outbound Sales Process

🚀 𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 / 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗨𝗦 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 (𝗠𝗼𝗵𝗮𝗹𝗶)

Are you a results-driven leader with strong experience in US outbound sales operations and P&L ownership? This is your opportunity to lead high-impact campaigns, drive revenue growth, and build high-performing teams in a dynamic call center environment.

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Mohali (Work from Office)
🌙 𝗦𝗵𝗶𝗳𝘁: 8:30 PM – 5:30 AM (US Night Shift)
📅 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗗𝗮𝘆𝘀: 5 Days a Week
💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 8–10+ years in International BPO (US Outbound Sales)
💰 𝗦𝗮𝗹𝗮𝗿𝘆: ₹20 LPA – ₹25 LPA

🔹 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲:

• End-to-end P&L ownership and revenue delivery
• Lead US outbound sales campaigns (acquisition, cross-sell, upsell)
• Drive performance through KPIs, OKRs & Balanced Scorecard
• Manage large teams, attrition, and engagement strategies
• Optimize dialer strategy, WFM, and campaign execution
• Strong client interaction & stakeholder management

🎯 𝗪𝗲’𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝘄𝗶𝘁𝗵:
✔ Proven leadership in US outbound call centers
✔ Strong analytical & decision-making skills
✔ Experience in revenue management & operations excellence

📩 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗰𝗮𝗻 𝘀𝗵𝗮𝗿𝗲 𝘁𝗵𝗲𝗶𝗿 𝗿𝗲𝘀𝘂𝗺𝗲 𝗮𝘁:
👉 [email protected]

📞 𝗢𝗿 𝗰𝗮𝗹𝗹 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆 𝗮𝘁:
👉 9815896559

🔁 Feel free to like, comment, or share with someone who might be a great fit!

#Hiring #SeniorOperationsManager #BPOJobs #USProcess #MohaliJobs #OutboundSales #LeadershipHiring #CallCenterJobs #NightShiftJobs