The Applications Development Technology Lead Analyst is a mid level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.
Key Responsibilities: • Contribute to complex design projects and has expert Pega7/Pega8/Pega24 knowledge based on in-depth experience and history of successful projects on Smart Disputes Applications • Manage technical implementation tasks to ensure work is delivered on-time and on-budget • Use Pega7/Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution • Ability to translate complex business requirement into functional technical requirement using requirement gathering sessions and available industry standard tools • Ensures that systems are built for change, are reusable, and are maintainable • Development support and design consultation for development activities • Effectively troubleshoot technical issues as they arise during the project life cycle • Performance monitoring, tuning and optimization • Interaction with the Production Support and Development Teams (Citi and Vendor) to deliver end-user support, defect resolution, etc. To include emergency off-hours support • Interaction with partner development, testing, and support teams to deliver end-to-end solutions
Knowledge and Competencies: • More than 6 years of experience with Pega7/Pega8/Pega24 versions • Domain knowledge of banking is preferable • SQL, HTML, and JavaScript experience a plus • RDBMS and Web technologies experience • Performance monitoring and tuning experience
Qualifications:
CSA or Certified System Architect certification and/or PEGA LSA (Lead System Architect) certification
Knowledge on Pega Smart Investigate/ Customer Service/ Dispute frameworks
6-10 years of relevant experience in Apps Development or systems analysis role, related to Pega
Extensive experience system analysis and in programming of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Education:
• Bachelor of Engineering/Master of Engineering/Master of Computer Applications
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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