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About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
- Owns performance engineering outcomes across assigned platforms, ensuring systems meet defined reliability, scalability, and performance standards.
- Leads the design and execution of performance, load, stress, resiliency, and scalability testing for complex distributed systems.
- Acts as the accountable performance authority for identifying risks, driving remediation, and ensuring readiness prior to release.
- Serves as a trusted technical partner to engineering and architecture teams on performance and reliability decisions.
- Designs and maintains reusable performance testing frameworks, test beds, workload models, and automation strategies.
- Defines performance acceptance criteria, benchmarks, and test strategies to ensure consistent, repeatable validation.
- Improves efficiency of performance testing and analysis through standardized tooling and optimized workflows.
- Partners with SRE and platform teams to mature monitoring, logging, alerting, and telemetry practices.
- Delivers measurable improvements in system throughput, latency, uptime, and resilience across environments.
- Conducts deep-dive analysis of performance bottlenecks across application, database, infrastructure, and network layers.
- Ensures performance considerations are embedded into architecture reviews, design discussions, and release readiness processes.
- Tracks and reports performance outcomes, risks, and progress to engineering and reliability leadership.
- Evolves performance engineering practices by adopting modern testing techniques, observability patterns, and reliability best practices.
- Leverages APM tooling, preferably New Relic, to proactively identify systemic issues and guide optimization efforts.
- Applies automation and AI-enabled analysis techniques to accelerate performance diagnostics, anomaly detection, and root-cause analysis.
- Continuously improves performance tooling, frameworks, and methodologies as platform scale and complexity grow.
- 5–7 years of experience in performance testing and performance engineering for distributed, cloud-native applications
- Expert-level proficiency with performance testing tools such as JMeter, LoadRunner, k6, or similar
- Strong experience with Azure Cloud, Kubernetes, and distributed systems architectures
- Hands-on experience with .NET-based platforms and services
- Extensive experience using APM tools, preferably New Relic
- Strong SQL expertise, including performance tuning, indexing, and query optimization; experience with sharded databases preferred
- Proven ability to define performance strategies, workload models, benchmarks, and scalability plans
- Hands-on experience troubleshooting performance issues across application, database, container, and network layers
- Strong understanding of observability principles, including metrics, logs, and traces
- Experience building reusable performance automation frameworks and test harnesses
- Ability to influence technical decisions and collaborate effectively with senior engineers and architects
- Experience in fintech, payments, billing, or other high-throughput transactional systems is a plus
- Familiarity with CI/CD pipelines, release engineering, and production readiness practices is preferred
- Knowledge of SRE principles and reliability best practices is a plus
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact [email protected].
Click here to review InvoiceCloud’s Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
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