Senior Platform Engineer (Cloud Workloads)

About the Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability. 

What You’ll Do

• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads 


• Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services 


• Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement


• Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden 


• Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets 


• Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations 

Technologies we work with

• ⁠Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL


• Azure Kubernetes Service (AKS), Azure Container Apps, VMs


• Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault


• Infrastructure as Code — Azure Bicep, Terraform, or Pulumi


• CI/CD — Azure DevOps, GitHub Actions


• ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows) 

What You’ll Bring

• 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products


• Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet


• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS


• Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.


• Experience with incident response in production cloud environments, including runbook development and post-incident review


• Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions) 


• Strong scripting skills in Bash, Python, or PowerShell


• Ability to work cross-functionally with SRE, product, and customer-facing support teams 

Bonus Skills

• Familiarity with Veeam Data Platform products 

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares


• Private medical coverage for you and up to four dependents


• Life, accident, and disability insurance with enhanced coverage


• Annual flexible wellbeing allowance for physical and mental wellness


• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice


• Meal, fuel, and transportation benefits based on work arrangement


• Daycare reimbursement and safe cab facility for eligible employees


• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of India, Veeam reserves the right to refuse to consider the application for a job.

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