Senior PMO - R&D AI

About us:

Sapiens International Corporation N.V. is a global leader in intelligent, SaaS-based software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace.

Our solutions help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management.

Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with our innovative offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

Role Summary​

Sapiens is seeking an R&D AI PMO to support the execution of its AI strategy and transformation across Product and R&D. Reporting to the Head of Strategy and Operations for Technology and Product, the role will be responsible for identifying high‑value AI use cases across the software development lifecycle (SDLC) and institutionalizing the use of AI capabilities to deliver measurable improvements in development efficiency, quality, and business impact. Working closely with R&D and Product leadership, the role will drive adoption through training, documentation, knowledge sharing, and governance, while defining and tracking KPIs related to financial benefits, efficiency, and quality. This role is critical to the success of Sapiens’ AI transformation and requires strong technical acumen, hands‑on experience with modern AI development tooling (e.g., Claude Code, Rovo, GitHub Copilot), and proven experience leading technology‑driven transformation programs at scale.

Key Responsibilities​

• Support the implementation of the AI strategy across R&D by identifying, selecting, and institutionalizing AI tools to drive efficiency across the SDLC​


• Partner with R&D and Product leadership to drive adoption of AI tooling, developing training materials, use cases, and leading enablement sessions across divisions/product teams​


• Define and track KPIs to measure AI impact (e.g., financial benefits, development efficiency, quality improvements), providing visibility on realized value​


• Establish and maintain governance frameworks, artefacts, and AI usage policies in collaboration with R&D Ops and SecOps to ensure structured and compliant adoption​


• Identify operational risks related to AI adoption, driving mitigation plans and supporting governance forums to track progress and communicate with senior stakeholders​

Requirements:

• Bachelor’s degree in industrial engineering or a related field.


• 5+ years of experience in Product Operations, Program/Project Management, Business Operations, or similar roles within a technology or software organization.


• Hands-on experience working with multiple AI tools, including understanding use cases for driving operational efficiencies and supporting their incorporation into the SDLC.


• Proven experience working in a SaaS business environment – Must.


• Experience supporting cross-functional product and engineering teams in enterprise software environments.


• Experience maintaining planning artifacts, documentation frameworks, and governance materials that support structured product delivery.


• Familiarity with product and engineering ecosystems, including Jira, product analytics tools, and enterprise integration platforms (EIPs), and supporting standardized workflows.


• Experience working closely with C-level and executive leadership.


• PMP certification – Advantage.

Personal Skills & Attributes:

• Strong multitasking, planning, and organizational skills.


• Excellent verbal and written communication skills.


• Strong presentation skills, including preparation and delivery to senior stakeholders.


• High attention to detail with strong information-gathering and monitoring capabilities.


• Strong prioritization and decision-making skills in dynamic environments.


• Personal attributes: independent, proactive, hardworking, innovative thinker, highly presentable, excellent interpersonal skills, and comfortable working in a fast-paced environment.

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. 

Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.

If you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to [email protected]