Senior Process Associate, Analytics, MDM (Customer Master)

Data Analyst

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Process Developer Analytics MDM (Customer Master)
In this role you will be handling a team and reporting to the manager of MDM. The Data Analyst will be working with a cross functional team and will maintain analyse execute requests with utmost quality with eye for details with good experience in SAP MDM- Customer Master
Responsibilities:
- Follow defined standard operating processes and procedures for all deliverables (processes)
- Accountable for the quality and accuracy
- Ensure timely and accurate update of Customer master data records.
- Responsible for delivering all the tasks on-time every-time.
- Ensure that the schedule is reviewed as circumstances change.
- (timeliness)
- Maintain Customer Master data in SAP as per business input and SOP
- Highlight and take appropriate help from the lead on SOP deviations or issues
- Raise incident tickets to the relevant helpdesks when there is an issue
- Participate in idea generation and improvement activities
- Good knowledge of governing policies around Customer data as per the area of work
- Ensure all Data Quality KP Is (Key Performance Indicators) are met
- Ensure that the companys master data business rules policies and procedures are adhered to
- Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction process control and improvement or process design strategies

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Databricks Certified Associate Developer for Apache Spark 3.0 - Databricks AcademyDatabricks Academy, Databricks Certified Associate Developer for Apache Spark - Databricks AcademyDatabricks Academy, IBM Certified Solution Developer - WebSphere IIS DataStage Enterprise Edition v7.5 - IBMIBM, Oracle Database 12c Administrator Certified Associate - OracleOracle

Required Skills

Accounts Payable Process, Accounts Payable Process, Accounts Receivable (AR), Aerospace Manufacturing, Agile Methodology, Automotive Manufacturing, Banking Capital Markets, Claims Management, Client Relations, Collaboration Tools, Commercial Excellence, Consumer Electronics, Consumer Packaged Goods (CPG), Design Thinking, Digital Business Strategy, Electronic Hardware, Entertainment Journalism, Executive Presence, Healthcare Payors, Inclusion, Industrial Manufacturing Processes, Insurance, Intelligent Automation (IA), Internet Businesses, Life Science {+ 10 more}

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Data Engineering

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.