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Senior Product Associate - Chase Travel

Job Description - Senior Product Associate - Chase Travel

Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Chase Travel, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Assess, understand, and measure customer need and value
  • Prioritizes work for delivery relative to product roadmap
  • Creates user stories, requirements, and acceptance criteria
  • Executes on leadership direction by setting priorities and providing a strategic and tactical vision for the team
  • Facilitates product delivery and a trusted partner to the business, driving solutions through influence 
  • Writes the requirements, epics, and user stories to support product development 

Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Experience working in an Agile environment; working in tools such as Jira and confluence & maintaining high quality N+1 readiness. 
  • Experience in high technical acumen on Software engineering, SDLC including API, Cloud, Database to effectively hold conversations with engineering team. 

Preferred qualifications, capabilities, and skills
 
  • Working knowledge of product management techniques (e.g., product strategy development, customer engagement)
  • Experience turning data into decision-driving presentations quickly and independently
    Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
  • Experience working with operations and controls partners
  • Use of AI, LLM to improve Epic & user stories.
     


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