Senior Product Manager

About Us

Scapia! A credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm, and debate with each other, and don’t stop until we’re proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success.

About the Role

We are looking for a Senior Product Manager to lead high-impact product areas across consumer experiences at Scapia. Depending on business priorities and your strengths, you could work across areas such as:

• Travel experiences

• Credit card & payments

• UPI & commerce

• Rewards & loyalty

• Growth & engagement

• AI-led customer experiences

• New business verticals and 0→1 initiatives

You will work closely with engineering, design, data, marketing, operations, and leadership teams to define strategy, execute rapidly, and drive measurable business outcomes.

What You’ll Do

Product Strategy & Ownership

• Define product vision, strategy, and roadmap for key business areas.

• Identify customer pain points and opportunities through data, research, and market understanding.

• Drive product initiatives from concept to launch and scale.

Product Execution

• Collaborate closely with engineering and design teams to ship high-quality products with speed.

• Write clear product requirements, define success metrics, and prioritize effectively.

• Balance customer experience, business goals, operational feasibility, and technical constraints.

Customer Experience & Growth

• Build delightful and intuitive customer experiences across mobile and web platforms.

• Drive engagement, retention, monetization, and customer satisfaction metrics.

• Run experiments and iterate quickly based on learnings and insights.

Data & Decision Making

• Use quantitative and qualitative insights to make informed product decisions.

• Define and track product KPIs and continuously optimize product performance.

Cross-Functional Leadership

• Partner with stakeholders across engineering, business, risk, compliance, operations, and marketing.

• Align teams around product priorities and drive execution in a fast-paced environment.

AI & Innovation

• Explore AI-driven opportunities to improve personalization, automation, support, discovery, and customer engagement.

What We’re Looking For

• 5–8+ years of product management experience in consumer internet, fintech, commerce, travel, or high-growth startups.

• Strong product thinking with the ability to balance customer needs, business impact, and execution complexity.

• Proven track record of shipping and scaling customer-facing products.

• Strong analytical and problem-solving skills with a data-driven mindset.

• Ability to work in ambiguous environments and drive clarity.

• Excellent communication and stakeholder management skills.

• High ownership, strong bias for action, and attention to detail.

Good to Have

• Experience in fintech, payments, travel, commerce, or consumer products.

• Exposure to 0→1 product building or scaling fast-growing products.

• Familiarity with AI-powered consumer experiences.

• Experience working in startup environments with fast execution cycles.