Senior Product Manager

About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You'll do

• Product Strategy: Develop and execute a comprehensive product strategy that aligns with Birdeye’s growth objectives.
• Roadmap Development: Define and manage the product roadmap, prioritizing features and initiatives based on business impact and data analysis.
• Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure seamless product development and launch.
• Data analysis: Conduct user research and leverage data analytics to gain insights into user behavior and preferences.
• Market Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to inform product decisions.
• Metrics and Reporting: Define key performance indicators (KPIs) and regularly report on product performance, making data-driven recommendations for improvement.

What do we need?

• Strategic Thinker: Ability to see the big picture and align product initiatives with business goals.
• Analytical Mindset: Strong data analysis skills with the ability to interpret complex data sets and make informed decisions.
• User-Centric: Deep empathy for users, with a passion for solving their problems and enhancing their experience.
• Collaborative: Excellent communication and interpersonal skills, with a proven track record of working effectively in cross-functional teams.
• Innovative: Creative problem solver who can think outside the box and drive innovation.
• Results-Oriented: Strong focus on achieving measurable outcomes and driving continuous improvement.
• Leadership: Ability to inspire and lead teams, fostering a culture of collaboration and high performance.

• Bachelor’s degree in a relevant technical field; MBA or advanced degree preferred.
• Demonstrated success and track record in enterprise SaaS products
• 6+ years of product management experience
• Proven track record of successfully managing and launching products in a fast-paced environment.
• Experience interfacing with customers, defining requirements, designing product solutions, driving product vision, managing product backlog Experience with project management and software development processes and tools.
• A successful candidate will be highly analytical, a great communicator, and able to work extremely effectively in a matrix organization.

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen