Senior Product Manager

Job Title: Senior Product Manager
Experience: 8-12 Years
Location: Bangalore/Mumbai/Pune

About the Company:
Our client is a healthcare technology organization dedicated to transforming revenue cycle management through the power of artificial intelligence and data-driven insights. It supports hospitals, health systems, physician groups, and ambulatory surgery centers by streamlining critical processes such as medical billing, coding, prior authorizations, denial management, and patient access. By combining advanced automation with deep domain expertise, it helps providers reduce claim denials, accelerate reimbursements, and enhance overall operational efficiency. With a strong focus on compliance and payer regulations, the organization delivers scalable, cost-effective solutions through a global delivery model that integrates technology platforms with skilled healthcare professionals.

Role Overview:
We are hiring a Senior Product Manager to lead the next phase of an Automation & Agent Platform. This role will be responsible for evolving the existing automation platform (RPA + API) and defining the roadmap for an AI-native agent orchestration layer that manages, monitors, and scales intelligent agents across the revenue cycle lifecycle.

Key Responsibilities:

• Own the product roadmap for the automation platform – drive reliability, efficacy, payer coverage expansion, and client go-lives
  

• Define the product vision for the Agent Orchestration Platform – including agent lifecycle, skill registry, orchestration patterns, and monitoring
  

• Design agent guardrails, human-in-the-loop controls, and confidence-based routing mechanisms
  

• Define and drive the automation measurement funnel (Task Volume → Attempted → Processed → Completed)
  

• Write PRDs, lead sprint planning, and collaborate with engineering, data science, and operations teams
  

• Present product strategy to senior leadership and CXO stakeholders
  

• Mentor associate PMs and analysts
  

Required Skills:

• 8–12 years of product management experience, with at least 3+ years in platform or infrastructure products
  

• Strong analytical mindset with expertise in metrics definition, funnel analysis, and root-cause problem solving
  

• Excellent stakeholder management and communication skills at CXO level
  

• Experience building platform APIs, developer-facing products, or orchestration systems
  

• Strong understanding of distributed systems, microservices, and observability
  

• Ability to write clear PRDs and simplify complex technical concepts
  

Good to Have:

• Experience in U.S. Healthcare Revenue Cycle Management (Eligibility, Prior Auth, Claims, Denials)
  

• Exposure to AI/ML product management (LLMs, NLP, Document AI, agent frameworks, MLOps)
  

• Experience with automation platforms (RPA, API orchestration, workflow engines)
  

• Familiarity with healthcare standards (EDI X12, HL7/FHIR)
  

• Exposure to cloud AI platforms (AWS Bedrock, SageMaker, etc.)
  

Other Details:

• Education: Bachelor’s degree in IT, Computer Science, Engineering, or equivalent.
  

• Notice Period: Immediate to 30 days
  

• Work Type: [Full-time]