Senior Product Manager (AI/ML)

ADP is hiring a Senior Product Manager.

Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?

Have you taken products from concept to commercialization using the latest technology and achieved market success?

Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel:

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

Scrums. You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities.

Research & Requirements. You'll lead discovery, design and delivery. You'll document and prioritise product features. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and what impact the future of tech will have on your products.

Relationships. You'll create strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately. You'll collaborate across multiple teams with developers, other product managers, and UX teams, to name some, to continually drive innovation and make the product the best it can be.

Measurement. You will measure, monitor and report product metrics, product outcomes and business outcomes.

Variety of work. There is no typical day. You could be working with UX teams on client experience journeys, to delivering new features, product enhancements. Best part? You'll get to see those ideas come to life.

Presentations. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

PREFERRED QUALIFICATION

• 5+ years of work experience in a user centered product management role

• Experience in Human Capital Management or HR products

• Experience with AI/ML product implementations such as Conversational AI and Predictive Analytics

• Proficiency with NLP technologies and machine learning principals, LLMs and prompt engineering is a plus